Carrier Compliance Auditor

Job Description

Job Description

Our Story

With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 38 offices and continue to grow!

We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with ALC for over 10 years!

Why we’re Awesome!!

Inclusive company culture

Training and Development

Competitive Compensation

Unparalleled Benefits & Wellness (we mean really good)!

401k with a generous match

Career Growth Opportunities

Transfer Opportunities

Share in Company ownership

Employee Recognition program

We are looking for a Carrier Compliance Auditor to join our team! The Carrier Compliance Auditor will be responsible to review all carrier documentation to ensure compliance with Company policy, set up new carriers in the system, maintain and update carrier files, and review and process bills.

You will

Carrier Set-up

Retrieve electronic setup packet from setup dashboard

Monitor documentation to make sure information provided is correct and complete (W-9, Requirements, Insurance, MC Authority, Contracts)

Evaluate authority compliance

Check Safer System for licenses and safety ratings Call DOT when necessary

Contact RMIS representative for insurance verification when necessary

Assign a T# and enter / verify information from set-up packet into the Oracle System and complete setup

Make sure all new carrier information is filed away electronically in correct carrier file website 

Customer Service as a dedicated representative to assigned office(s)

Help branch offices with carrier-related problems

Teach carrier to log onto website and complete online setup packet

Answer or redirect calls from carriers with questions

Mail

Pick up mail from post office box

Prepare for distribution to each office / dept at headquarters building

Updates and Maintenance

Change factoring information on Supplier and Invoice screens

Check carriers in Safestat and determine if carrier is loadable, take appropriate action

Make sure information is updated in the computer and filed in the appropriate file

Billing

Pick up mail from post office box

Open and sort mail received daily (including via email and fax)

Review and sort bills, in preparation for scanning and uploading

Scan and upload bills daily for assigned billing time

Answer Accounts Payable status questions (phone or email)

Special Projects

RIGS – Customer Service for Carriers

Assist with special projects as requested by the Department Manager.

Skills and Experience

1+ years in a customer service role

Highly organized and detail-oriented

Ability to work well under pressure in a fast-paced environment

Join us in making a difference! Allen Lund Company is an equal opportunity employer, dedicated to diversity.