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Customer Support Agent
Customer Support AgentVirtualVocations • North Hollywood, California, United States
Customer Support Agent

Customer Support Agent

VirtualVocations • North Hollywood, California, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Customer Support Agent to handle outbound calls to healthcare organizations.

Key Responsibilities

Make 50-100 outbound calls daily to verify provider details and gather operational information

Follow structured workflows to collect required data and schedule follow-up calls as needed

Enter accurate notes into the CRM and maintain data accuracy across all interactions

Required Qualifications

1+ year of experience in a call center, healthcare operations, customer support, or similar role

Comfortable with high-volume outbound calling and repetitive workflows

Highly organized, reliable, and detail-oriented

Ability to follow scripts and structured processes while engaging naturally

Experience in healthcare organizations or related fields is a plus but not required

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Customer Support • North Hollywood, California, United States

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