Dispatcher

Dispatcher

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

Under direct supervision of the Dispatch Manager, the Dispatcher will work together with drivers and supervisors to create the most effective delivery route and schedule.

Location : 50 Cable Dr Kearny, NJ 07032

Work / Shift Hours : 11 : 00am - 7 : 00pm EST or 12 : 00pm - 8 : 00pm EST

Primary Duties and Responsibilities :

• Coordinate the recovery and tender of freight at local airports.
• Breakdown freight when it returns to office.
• Monitor drivers to ensure customer pickup and delivery expectations are met.
• Assist in the preparation of packaging materials and cold chain supplies when required by clients for pick up.
• Monitor and maintain cold chain for all shipments arriving at the airports and freight held at office awaiting instructions / clearance for delivery.
• Monitor clearance status and enter updated notes for Customer Service and origin offices.
• Ensure that freight is recovered in a timely manner and all special delivery instructions and pickup instructions are communicated to our drivers and followed.
• Ensure that all Company and Regulatory policies and Standard Operational Procedures are followed.
• Monitor, respond to and action personal and group email accounts in a timely manner.
• Monitor all "On-Hold" shipments for export and / or delivery approval.
• Monitor and update the Outbound Flight Monitor.
• Proficiency in Cold Chain Management which will include but not limited to Gel Pack / Packaging preparation, Gel Pack / Packaging refurbishment, Gel Pack / Packaging configuration.
• Assist all Leadership Team Members in all daily functions and / or activities needed.
• Maintain all individual Training Records, Certificates and Qualifications and complete tests by due date.
• Ensure proper storage of shipments at airlines and office.
• Report all complaints, concerns and issues to management immediately.
• Must be able to work overtime as necessary.
• Perform related / other duties as assigned.

Minimum Skills, Knowledge, and Ability Requirements :

Work Environment :

What Cencora Offers :

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Salary Range

Equal Employment Opportunity :

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned.

Affiliated Companies : World Courier Inc