Sales Development Representative

Sales Development Representative

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice.

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burdenempowering solo and small group practitioners to thrive alongside their clients.

Recognized by MedTech Breakthrough as the Best Practice Management Solution Provider in 2024 and the Digital Health Awards in 2023, SimplePractice is proud to pave the future of health tech.

The Role

We've grown rapidly through a product-led growth (PLG) model, and now we're building a high-performance sales team to expand our reach into larger practices and group organizations. As an SDR, you'll be on the front line of this exciting shift.

You will be responsible for generating qualified opportunities for our sales team by engaging with inbound leads and executing outbound prospecting campaigns. Your goal is to identify potential customers, uncover their challenges, and position SimplePractice as the solution that helps them grow and manage their practice. This role is critical to fueling our sales pipeline and revenue growth.

Responsibilities

• Inbound Lead Qualification: Respond to and engage with marketing-generated leads, conducting discovery to assess fit and readiness.
• Outbound Prospecting: Research and identify target accounts within the behavioral health, mental health, and wellness markets. Execute personalized outreach via phone, email, and LinkedIn.
• Meeting Generation: Consistently book qualified discovery calls and demos for the sales team.
• Consultative Discovery: Uncover prospect pain points, practice size, and operational needs to ensure proper handoff to Sales representatives.
• Pipeline Management: Maintain detailed records of prospect interactions in our CRM (HubSpot).
• Collaboration: Partner closely with Marketing and Sales representatives and leadership to provide feedback on messaging, lead quality, and campaign effectiveness.
• Continuous Learning: Participate in sales training, role plays, and product sessions to sharpen your skills.

Desired Skills & Experience

• 13 years of experience in B2B SaaS sales, sales development, or business development.
• Track record of hitting or exceeding activity/meeting targets.
• Excellent written and verbal communication skills.
• Comfortable making high-volume outbound calls and personalized outreach.
• Organized, detail-oriented, and skilled at managing multiple priorities.
• Experience with CRM and sales engagement tools (HubSpot, Outreach, Salesloft, or similar).
• Knowledge of healthcare, behavioral health, or health tech is a plus.

Bonus Points

• Resilient, persistent, and motivated by achieving measurable goals
• Curious and consultative: eager to understand customer needs, not just push a product
• Adaptable: thrive in a fast-paced environment where processes and strategies are evolving
• Collaborative: work well with marketing, product, and sales colleagues

Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At SimplePractice we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this role.

Base Compensation Range

44-45K + commissions

Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay.

The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we'll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.

Benefits

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)