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Job Function : Market Access
Job Sub Function : Reimbursement
Job Category : People Leader
All Job Posting Locations :
Concord New Hampshire United States Manchester New Hampshire United States
Job Description :
About Inno v ati v e Medicine
Our expertise in Inno v ati v e Medicine is in f ormed and inspired by patients whose insights f uel our science-based ad v ancements. V isionaries like you work on teams that sa v e li v e s by de v e loping the medicines o f tomorrow.
Join us in de v e loping treatments f inding cures and pioneering the path f rom lab to li f e while championing patients e v e ry step o f the way.
Learn more at & Johnson Inno v ati v e Medicines Patient Engagement and Customer Solutions (PECS) team is recruiting f or a F ield Reimbursement Manager which will be a f ield-based position that will include the Manchester NH; Nashua NH; Concord NH; Derry NH; and Dover NH territories.
PECS is committed to setting the standard on Patient Experience ( Px ) building more personalized seamless and supporti v e experiences to help patients start and stay on treatments across the port f olio.
Job Description :
An important aspect o f patients unmet need includes helping them start and stay on their medicine f or the best chance at treatment success. The Patient Engagement and Customer Solutions (PECS) organization ser v e s patients during their treatment journey with Janssen therapies to help o v e rcome challenges to f ul f illment on-boarding and adherence .
The F ield Reimbursement Manager ( F R M ) is responsible f or ser v ing as the primary f ield-based lead f or education assistance and issue resolution with health car e pro v iders (HCPs) and their o f f ice sta f f with respect to patient access to J&J Immunology therapies. This role in v ol v e s in v e sting time (up to 50 %) on-site with HCP s assessing their education needs and f acilitating collaboration with v arious stakeholders.
A Day in the Li f e
E v e ry patients health car e experience is unique - shaped by personal experiences and belie f s the presence or absence o f support networks pro v ider and payer dynamics and socioeconomic f actors. F or many patients the decision to start or stop treatment is o v e rwhelming. J&J recognizes this and wants to create an experience that is personalized help f ul and hope f ul.
Primary Responsibilities :
Primary responsibilities include the f ollowing. Other duties may be assigned.
Educate HCPs on product co v e rage prior authorizations and appeals reimbursement processes claims submissions procedures and coding requirements o f payer organizations (local payers go v e rnment payers etc.) f or core and launch products.
Collaborate with f ield support team members such as sales representati v e s and key account managers and ser v e as reimbursement expert f or the local team .
Act with a sense o f urgency to address critical access and a f f ordability issues f or patients .
Partner with managed car e colleagues to understand current policies and potential f uture changes .
Conduct f ield-based reimbursement and access support education and creati v e problem-sol v ing aligned to F RM Rules o f Engagement
Build strong trust-based relationships with customers in all assigned Immunology accounts .
Manage territory logistics routing and account business planning .
Maintain and grow knowledge o f national regional local and account market dynamics including co v e rage and coding requirements .
Grow the knowledge o f hub and specialty distribution channels to impro v e practice and patient support needs .
Collaborate with internal J&J departments such as marketing sales medical science SCG IBG HCC and PECS . Ser v e as subject matter expert regarding education and insights on access and a f f ordability solutions across multiple payer types and plans (i.e. Medi car e Medicaid Managed Car e Commercial) .
Execute business in accordance with the highest ethical legal and compliance standards including timely and success f ul completion o f all required training .
Market Access Expertise :
Extensi v e knowledge o f medication access channels (i.e. pharmacy and medical bene f its including buy & bill and / or assignment o f bene f it (AOB) across multiple sites o f car e
Remains current on and anticipates changes in product co v e rage and access knowledge marketplace conditions and stakeholder practices to deli v e r the most e f f ecti v e deli v e ry o f appro v e d materials .
Understands and adapts to the changing health car e ecosystem to customize resourcing and messaging to HCPs and HCP sta f f
QUALI F ICATIONS :
Bachelors degree (pre f erably in health car e or business / public administration ) . An ad v anced business degree (MBA) or public health (MPH ) is pre f erred.
Minimum o f 5 years o f rele v ant pro f essional experience
Account Management and / or Reimbursement experience working in the hospital and / or pro v ider o f f ice setting building strong customer relationships .
Demonstrated expertise with both pharmacy and medical / buy & bill bene f its (as applicable) coding and billing .
Reimbursement or rele v ant managed car e experience (re v e nue cycle buy-and-bill prior authorization coding and appeals processes)
Ability to establish relationships collaborate and in f luence across a matrix organization .
Problem-sol v ing ability to na v igate challenging access scenarios and identi f ies solutions in a timely and e f f icient manner .
Experience in working with patient support HUB ser v ices .
V alid US dri v e rs license and a dri v ing record in compliance with company standards
Ability to consistently maintain up to 50% tra v e l .
Permanent residence in the listed territory
PRE F ERRED
Immunology disease state experience
Ad v anced degree and / or rele v ant certi f ications in prior authorization and / or billing and coding
Strong market access acumen as it relates to payer appro v al process es and business acumen .
Understanding o f Medi car e Medicaid and pri v ate payer initiati v e s a f f ecting reimbursement o f pharmaceutical and biotechnology products
Excellent technical knowledge and expertise in payer policy including all elements o f reimbursement (coding co v e rage and payment) is pre f erred .
Demonstrated competence with sales f CRM use Microso f t Word and Excel
# F RM2025
#LI-Remot e
Johnson & Johnson is an Equal Opportunity Employer. All quali f ied applicants will recei v e consideration f or employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected v e teran status or other characteristics protected by f ederal state or local law. We acti v e ly seek quali f ied candidates who are protected v e terans and indi v iduals with disabilities as de f ined under V E V RAA and Section 503 o f the Rehabilitation Act.
Johnson & Johnson is committed to pro v iding an inter v iew process that is inclusi v e o f our applicants needs. I f you are an indi v idual with a disability and would like to request an accommodation please contact us v ia or contact AskGS to be directed to your accommodation resource.
Required Skills : Preferred Skills :
Required Experience :
Manager
Key Skills
Time Management,Construction Experience,Managed Care,Management Experience,Microsoft Outlook,Utilization Management,Case Management,Pediatrics Experience,Salesforce,Relationship Management,Leadership Experience,Supervising Experience
Employment Type : Full-Time
Experience : years
Vacancy : 1
Field Reimbursement Manager • Concord, California, USA