Matter Mobility Supervisor (Hybrid)

Matter Mobility Supervisor

We are seeking a Matter Mobility Supervisor to join our team. This is an exciting opportunity to work in a dynamic and fast-paced environment and contribute to the growth and success of our Firm. The Matter Mobility Supervisor leads the oversight and supervision of the team responsible for digital client data transfers. The Matter Mobility Supervisor will work closely with the Matter Mobility Manager to support the Information Governance Department in data transfers associated with the onboarding and off-boarding of client matters and related data.

Key responsibilities and essential job functions include :

• Supervise transfer of digital records to and from the Firm repositories, including, but not limited to document management, email, file share and file-sharing systems.
• Serve as a primary resource, able to answer questions regarding the transfer process and ensure confidence of team as a leader.
• Ensure that team executes strong, client-service focus, effectively and efficiently communicating with various stakeholders.
• Ensure that client requests for transfers or returns are properly and timely processed and that appropriate levels of communication and status reporting are delivered.
• Maintains a strong quality assurance program in relation to data transfers.
• Oversee the creation, monitoring and maintenance of detail-oriented policies, processes and procedures related to data transfers.
• Supervise training of team to ensure :
• Inbound digital records and metadata are correctly classified and assigned to the appropriate platforms and data management structures.
• Outbound digital record transfers are accurately documented and classified into applicable repository for due diligence tracking.
• Responsible for supervising team's utilization of FTP server technology, security and encryption controls, metadata structure, database reporting and critical system dependencies and helping ensure the best technological options and procedures are used.
• Ensure updating of the Firm's tracking system, maintaining data integrity.
• Ability to work with various data formats and conversions while also troubleshooting data transfer issues and problem resolution.
• Leads validation of testing and implementation of new software, process and protocols.
• Be a key resource to lead and / or participate in special projects and departmental operations as assigned.

Required skills include :

Required qualifications and education include :

Preferred qualifications and education include :

Physical requirements include :

In accordance with the Colorado Equal Pay Act, the pay range for this position in Colorado is $90,000.00 - $136,000.00 / yr. An individual's actual compensation will depend on the individual's qualifications and experience.

Our goal is to promote a work environment in which individuals have access to the resources they need to be their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being. Below is a list of just some of the benefits we offer : comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSAs and HSAs; FSAs for dependent care; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; pre-tax transit and parking program; backup dependent care; senior care planning support; resources for individuals with development disabilities and their caregivers; and paid holidays and other paid time off, including paid leave for new parents.

Benefits may vary by position and office. Holland & Knight is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related conditions, transgender status, and sexual orientation), national origin, age, disability, genetic information, veteran status or any other factor prohibited by law. Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland & Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit Legal Information Portal for Holland & Knight LLP's privacy policies.