Patient Services Coordinator

Adoration Home Health And Hospice Overview

Supports agency leadership and patient care staff with administrative and scheduling functions. Responsibilities include greeting visitors and answering incoming calls from patients, staff, physician offices, referral sources, etc. in a courteous, professional, and timely manner. Transfers callers to the appropriate person or department; and takes messages when needed and relays messages to the appropriate person in a timely manner. Prepares envelopes and packages for mail; and distributes incoming mail to the appropriate person or department in a timely manner. Maintains adequate supply of admission packs and other printed materials for the agency, medical supplies, and office supplies; and ensures office equipment (i.e., copier / printer) remains in good working order.

Qualifications include a high school graduate or GED, minimum of two (2) years of administrative experience in a healthcare environment, preferably in home health and / or hospice, sound knowledge of the framework, organization, and function of home care including eligibility requirements, proficiency in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications, solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively, ability to work independently and in a team environment, and excellent, oral, written, and interpersonal communication skills.

About Our Line Of Business : Adoration Home Health and Hospice, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, supporting patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company.

Additional Job Information : Adoration Home Health / BrightSpring Health Services, an affiliated company who employs those individuals working for Adoration Home Health recently acquired certain Amedisys home health and hospice operations and is recruiting candidates for open positions within those operations. The successful candidate will initially be employed by Amedisys until January 1, 2026 at the latest. During this period, Amedisys will perform all administrative onboarding activities and offer benefits coverage under Amedisys employee benefit plans. On or before January 1, 2026, the successful candidate's employment will be transferred to Adoration Home Health / BrightSpring Health Services, an affiliated company who employs those individuals working for Adoration Home Health. At all times, Adoration Home Health / BrightSpring Health Services, an affiliated company who employs those individuals working for Adoration Home Health will make all hiring decisions regarding and will supervise and direct the work of the successful candidate.

Alert : We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver's license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at TalentAcquisition@brightspringhealth.com. Click here for additional FAQ information.