Strategic Account Manager

Job Description

Job Description

Job Title : Strategic Account Manager

Department : Business Development

Accountability : This position reports to the Sr. Manager of Business Development – Technology Partners

Posting :

We are seeking a collaborative and strategically minded Account Manager to drive partner growth and strengthen our global technology ecosystem. This role is responsible for leading high-value relationships with OEMs and key technology partners—combining analytical insight, active outreach, and cross-functional collaboration to identify opportunities, achieve performance targets, and position our company as the partner of choice.

This position focuses on growth and engagement across all verticals Retail, Hospitality, Public Sector, Transportation & Logistics, and Warehouse markets,

The ideal candidate is a hunter who excels at managing up and across, has a deep understanding of the distribution channel and OEM landscape, and thrives in a fast-paced environment where strategy meets execution. The position is remote, with preference to an east coast location, with approximately 50% travel to meet with partners, attend industry events, and support field initiatives.

Responsibilities :

• Strategic Partner Management : Develop and maintain Partner Road Maps to guide growth strategies, align initiatives, and track progress across key accounts.
• Partner Intelligence & Research : Gather detailed intelligence through business reviews, industry events, SKOs, and daily partner interactions to identify objectives, challenges, and new areas of opportunity.
• Opportunity Prioritization : Lead the analysis and prioritization of opportunities most critical to each partner’s success, ensuring a balanced approach across research, product alignment, and relationship development.
• Value Proposition Alignment : Clearly position the company’s value proposition and global capabilities within partner ecosystems to drive joint business growth.
• Executive Relationship Management : Maintain strong, trusted relationships at the executive, director, and manager levels—coordinating with local and global teams to ensure consistent engagement and alignment.
• Performance Delivery : Achieve and exceed quarterly and annual performance targets through proactive pipeline development, active outreach, and account expansion initiatives.
• Engagement Leadership : Lead monthly alignment calls with partners, uncover project opportunities, and drive engagement strategies that position the company as a preferred and trusted partner.
• Cross-Functional Collaboration : Leverage internal teams—including Sales, Customer Service, Engineering, Product Management, Marketing, and Operations— to expand awareness and deepen strategic engagement across global accounts.
• Growth Identification : Conduct market and competitive research to identify high-potential partners, new vertical opportunities, and emerging technologies that align with business objectives.
• Hunter Mindset : : Actively pursue new partnerships, cultivate new relationships, and build long-term growth pipelines through consistent outreach and creative engagement strategies.
• Manage Up & Across : Confidently communicate insights, partner feedback, and strategic recommendations to executive leadership—driving visibility and action on critical initiatives.

Requirements

MBA / Master’s degree, a plus

Work Environment – Office / Manufacturing :

Company Details

Havis is at the forefront of revolutionizing industries by unlocking the full potential of technology to drive productivity and enhance safety through innovative mobility solutions. We take pride in being the trusted partner of choice for technology providers, enabling them to move business forward in a wide range of industries, such as Retail & Hospitality, Public Safety, Energy & Utilities, Warehouse & Distribution, Field Operations, Transportation & Logistics, Healthcare, and Military Defense.

Havis designs and manufactures market-leading Computing, Mounting, Power, and Transport Solutions. Our engineering and product development centers serve as the backbone of our commitment to excellence. With a team of highly-skilled engineers who have a deep understanding of design, manufacturing processes, and cutting-edge technologies, Havis consistently delivers products that set our market and industry standards and exceed customer expectations. Our state-of-the-art manufacturing facilities complement our engineering capabilities, allowing us to bring our design concepts to life with precision and efficiency. Our focus on quality and rigorous testing protocols ensures that our products are built to withstand the demands of real-world applications.

We are a dynamic and customer-focused company that continuously strives to meet and exceed the evolving needs of our valued customers. We firmly believe that collaboration lies at the heart of successful partnerships, and we actively engage with our clients to understand their unique requirements, challenges, and goals. By fostering open lines of communication, we work together to develop innovative solutions that drive safety, productivity, and, ultimately, customer satisfaction. Havis collaborates with partners and customers to provide product information, installation support, updates on industry testing and validation requirements to solve diverse challenges in the field.

Havis, Inc. - Website : www.havis.com

Prepared by : Human Resources

Approved by : Executive Director of Business Development