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Software Support Engineer
Software Support EngineerTalascend • Newark, California, US
Software Support Engineer

Software Support Engineer

Talascend • Newark, California, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]
Talascend is currently seeking a Software Support Engineer for an opportunity in Newark, CA
OVERVIEW:
In this role, you will gain hands-on experience with Over-The-Air (OTA) updates, vehicle charging, and troubleshooting connectivity issues. You will be also working with infotainment software system issues with multiple team for their own domain. Youll also assist in testing some of the key infotainment feature along with development. One another key responsibility is interacting with internal and external customer about issues and debugging them along with development team and provide solutions for field service engineering team.
RESPONSIBILITIES:
  • Assist in performing OTA updates to vehicles and ensure smooth rollouts.
  • Help identify and troubleshoot connectivity issues involving LTE, WiFi, GPS, and networking.
  • Participate in testing connectivity features and document results.
  • Collaborate with the team to develop an understanding of vehicle networks and connectivity platforms.
  • Gain exposure to vehicle communication protocols (e.g., CAN and CANoe). Contribute to the maintenance of test infrastructure
  • Document issues clearly and coordinate with developers to resolve them efficiently.
  • Basic understanding of LTE, WiFi, GPS, and networking concepts.
  • Familiarity with vehicle communication protocols and embedded systems (CAN knowledge is a plus).
  • Interest in Linux systems and embedded software testing.
  • Strong analytical and problem-solving skills.
  • Effective team collaboration and communication skills (written and verbal).
QUALIFICATIONS:
  • Bachelor’s degree in Computer Science, Electrical Engineering, or related field, or equivalent experience.
  • 3-5 years of experience in support engineering, system testing, or a related field.
  • Minimum 5 years’ experience with access control module or another component on testing and diagnosis
  • Minimum 5 years’ experience with Linux and Vector tool
  • Exposure to embedded systems, vehicle diagnostics, or connectivity technologies is preferred.
  • Eagerness to grow and learn from hands-on work in automotive software testing and debugging.

#IND
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Software Support Engineer • Newark, California, US

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