Technical Presales Manager - North America

Sumsub is a leading full-cycle verification platform that enables scalable compliance.

From identity and business verification to ongoing monitoring, our platform adapts to your risk appetite and market demands, ensuring global compliance. Customize analytics and workflows with our no-code interface.

With over 4,000 clients across fintech, crypto, transportation, trading, e-commerce, education, and iGaming—including Bitpanda, Wirex, Avis, Bybit, Vodafone, Duolingo, Kaizen Gaming, and TransferGo.

Our products are recognised by industry leaders like Gartner's Magic Quadrant, Forrester Wave™ and Frost Radar™.

As a Technical Pre-Sales Manager for North America at Sumsub, you will play a key role in driving business growth across the region by bridging the gap between technical capabilities and customer needs. You will work closely with the sales, product, and operations teams to provide technical expertise, deliver solution demonstrations, and offer architectural guidance to Sumsub’s Tier 1 prospects and clients throughout North America.

What You Will Be Doing:

• Solution Consulting: Act as a trusted advisor to customers by understanding their technical and business requirements, and by effectively positioning Sumsub’s solutions to meet those needs.
• Product Demonstrations: Prepare and deliver tailored, live demonstrations of Sumsub’s all-in-one platform, showcasing its capabilities and value proposition.
• Technical Discovery & Qualification: Collaborate closely with prospective clients to gather technical requirements, assess integration needs, and define solution architectures.
• Proof of Concept (PoC) Execution: Lead PoCs and trials to validate Sumsub’s technology during the sales cycle, partnering with clients’ technical teams to ensure successful outcomes.
• Sales Support: Partner with the sales team throughout the sales cycle by providing technical expertise, responding to RFPs/RFIs, and addressing customer concerns through both written and verbal communication.
• Integration Consulting: Guide customers on best practices for integrating Sumsub’s APIs and SDKs, ensuring smooth and efficient deployment.
• Stakeholder Engagement: Collaborate with internal teams — including product, engineering, legal, compliance, and operations — to align solutions with customer needs and market trends.
• Industry Insights: Stay up to date on industry trends, regulatory changes, and competitor offerings within the identity verification and fraud prevention space.

About You:

• Technical Curiosity: Comfortable learning new technologies and explaining them to both technical and non-technical stakeholders.
• Basic Technical Understanding: Familiarity with APIs, SDKs, and cloud-based SaaS platforms (coding experience is not required but is a plus).
• Sales Acumen: Ability to translate complex technical concepts into compelling business value for enterprise clients. Client-facing experience is a strong advantage, though not a strict requirement.
• Communication Skills: Excellent verbal and written communication abilities, with the capacity to engage effectively with both technical and non-technical audiences.
• Problem-Solving: Strong analytical and troubleshooting skills. Industry Interest: Interest in fintech, regtech, fraud prevention, and compliance. Experience in these areas is beneficial but not mandatory.
• Languages: Native-level proficiency in English is required.
• Travel: Willingness and ability to travel across North and South America for in-person client meetings and strategic engagements.

What We Offer:

• Fully remote and flexible working schedule, with access to a coworking space (in some locations).
• Working with a product that matters. Our technology helps to protect millions of users and lots of online services worldwide.
• International project. Our team works from offices in Berlin, Limassol, London, and Miami, our customers are spread from Mexico and the USA to Hong Kong, South Korea, and Singapore.
• 1 extra day off to celebrate your birthday.
• 7 additional days to enjoy the Christmas & New Year holidays.
• 7 days of sick leave (without the need for documentation).
• Regular, fully covered team offsites to connect and collaborate.
• Learning opportunities and support to attend industry events with the team.

The hiring stages: TA screening -> Hiring Manager Interview -> Assignment -> Final Interview.

Sounds like a great opportunity for your career development? Then go ahead and apply!

We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.