Technical Program Manager

Hi Team,

Day 1 onsite Technical Program Manager at Sunrise, Florida

Role Overview

We are seeking a Technical Program Manager to lead strategic initiatives in Customer data platform; a key modernization program focused on next-generation customer engagement and digital transformation . This role will drive cloud-first, API-driven, and AI-enabled solutions , ensuring alignment with enterprise architecture and agile delivery principles.

Key Responsibilities

• Program Leadership : Own end-to-end delivery of Data program initiatives, ensuring timely execution and measurable outcomes.
• Technology Focus : Drive adoption of modern tech stack including microservices, cloud platforms (AWS / GCP), containerization (Docker / Kubernetes), event-driven architecture, and AI / ML capabilities .
• Agile Delivery : Facilitate Scrum / Kanban ceremonies, manage backlogs, and ensure incremental delivery of business value.
• Stakeholder Management : Collaborate with Product Owners, Engineering, Architecture, and Leadership to define roadmaps and resolve dependencies.
• Risk & Governance : Identify and mitigate risks, manage cross-team dependencies, and maintain transparency through reporting and dashboards.
• Innovation Enablement : Champion automation, DevOps practices, and continuous integration / continuous deployment (CI / CD) pipelines.