Patient Care Coordinator - Pharmacy

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Support the care team and its patients by greeting and checking in patients, scheduling appointments, answering telephone inquiries, collecting payments, and maintaining demographic information. Routinely use the electronic health record (EHR) according to office policies and workflows.

• Schedule :
• The position is full-time (40 hours / week) Monday - Friday 8am - 5 pm. May be asked to float to local practices in the region for coverage.
• Location :
• 10 Wildwood Medical Center, Essex, CT
• Collect or verify demographic information, including key demographic fields
• Post payments received in practice management system and provide system-generated receipts
• conduct outreach to patients requiring appointments; contact patients who, "no show," for follow up appointments for chronic conditions or preventive care
• Monitor administrative tasks in the EHR and respond timely
• Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. Close payment batch(es) at the end of each shift, assemble, and balance batch(es) according to ProHealth cash control procedures
• Assist coworkers as needed to ensure smooth office operation and delivery of excellent service through teamwork
• You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
• High School Diploma / GED (or higher)
• 1+ years of receptionist, admin support, or healthcare-related experience
• EPIC experience
• Experience as a receptionist in a healthcare setting
• Experience working with an electronic health record

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._

_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._

_UnitedHealth Group is a drug - free workplace.