Product Associate

Product Associate

The healthcare industry faces many problems affordability, substandard customer service and inconsistency in care quality, and is not designed around the customer needs. Baylor Scott and White Health (BSWH) is building a customer-focused strategy to solve these problems. The Customer Solutions team serves as a major growth engine for developing and launching new digital customer solutions. Entrepreneurial-minded candidates will find a challenging environment, a supportive team and an opportunity to develop a broad skillset while affecting meaningful change in health care.

We are looking for people to join this exciting new team who are passionate problem solvers that want to develop a new paradigm to transform how customers are served.

Position Summary : The Product Associate will be a critical member of the Muscle and Joint Care product team, responsible for overseeing its development and implementation. They will track key metrics and OKRs and troubleshoot any issues that may arise during the creation and commercialization process, and will be responsible for day-to-day product operations post-launch. This role requires a customer-focused, strategic, and tech-savvy communicator who strives to improve the healthcare experience for customers. The Product Associate will have a high visibility to the Customer Solutions leadership team.

This is an exciting opportunity to be part of an innovative team that is changing the status quo in how a healthcare provider goes to market and provides an environment that stimulates professional growth. The products and services built by the Customer Solutions business will have a direct impact on solving the healthcare complexities and easing hardships endured by customers.

• Hybrid position, will travel to Dallas, TX one week each month

The pay range for this position is $34.58 / hour (entry level qualifications) - $53.60 / hour (highly experienced). The specific rate will depend upon the successful candidate's specific qualifications and prior experience.

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Benefits :

Our competitive benefits package includes the following :

Note : Benefits may vary based upon position type and / or level

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