Seasonal Customer Success Representative

A company is looking for a Customer Success Center Representative - Seasonal.

Key Responsibilities

Answer inbound phone calls for clients with a polite and attentive attitude

Respond to emails from clients within 24 hours of receipt

Build strong client relationships and escalate issues to management as needed

Required Qualifications

0-1 year of experience in an inbound customer call center or similar customer service role

Ability to quickly learn complex software applications

Basic knowledge of major internet browsers and Microsoft Excel and Word

Ability to type at least 35 words per minute

Access to a personal device for multi-factor authentication and a stable internet connection (minimum of 10Mbps down)