Senior Corporate Applications Administrator

About the Role

Impact you will make

As the Senior Commercial Applications Administrator (Seismic + Gainsight), you will serve as the embedded system owner and strategic business partner for FinThrive's sales content platform (Seismic) and customer success platform (Gainsight). You will work cross-functionally with Marketing, Enablement, Sales, and Customer Success teams to ensure these platforms are fully leveraged to drive customer lifecycle engagement, rep productivity, and content effectiveness. Your deep expertise in these systems and understanding of field workflows will help improve adoption, streamline business processes, and ensure ongoing alignment with Commercial goals.

What you will do

Major Responsibilities / Activities :

• Serve as the system administrator and business owner for Seismic, managing content structure, user access, Seismic Learn, and usage reporting.
• Ensure Marketing and Enablement teams are equipped to keep content aligned with campaigns, initiatives, and buyer journey stages.
• Train field users on Seismic best practices and monitor adoption, flagging usage trends and coaching opportunities.
• Administer Gainsight, overseeing user access, dashboards, playbooks, customer journeys, and health score configuration.
• Work closely with CS leadership to map lifecycle milestones into Gainsight workflows and automated processes.
• Ensure data integrity and process alignment across Gainsight, Salesforce, and BI tools.
• Partner with the Gong / Salesforce Administrator to ensure system harmony across Commercial technology stack.
• Contribute to monthly governance meetings with IT and cross-functional partners to align on change control, roadmap, and system compliance.
• Document configuration decisions, business requirements, and best practices to ensure knowledge continuity.

What you will bring

What we would like to see

About FinThrive

FinThrive is advancing the healthcare economy.

For the most recent information on FinThrive's vision for healthcare revenue management visit finthrive.com / why-finthrive .

Award-winning Culture of Customer-centricity and Reliability

At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at https : / / finthrive.com / careers#culture .

Our Perks and Benefits

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit finthrive.com / careers-benefits .

FinThrive's Core Values and Expectations

Physical Demands

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Statement of EEO

FinThrive values diversity and belonging and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're committed to providing reasonable accommodation for qualified applicants with disabilities in our job application and recruitment process.

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