Sales Consultant

Job Description

Job Description

Job Summary :

The Sales Consultant is directly responsible for selling new and used vehicles at dealership gross profit, volume, and customer satisfaction standards.

Essential Job Duties and Responsibilities : (Additional duties as assigned)

• Realize that business is built on customer satisfaction and devote yourself to guaranteeing satisfaction to customers.
• Give feature presentations of new or used vehicles tailored to the customer’s interests and needs.
• Demonstrate new and used vehicles (includes test drives)
• Deliver vehicles to customers. The delivery process includes review of the vehicle’s operating features, warranty, and paperwork; and it lays the foundation for customer loyalty.
• Attend sales meetings.
• Maintain an owner follow-up system that encourages repeat business and makes the owner conscious of the sales representative so that the customer will refer leads and prospects.
• Maintain a prospect development system which includes a group of prospect locators and sales associates.
• Keep abreast of new products and customer benefits of new features, accessories, etc.
• Assist in lot and inventory maintenance such as moving cars, cleaning off snow, keeping track of keys and keyboard, etc.
• Maintain CSI in top 10% of group
• It is your responsibility to support and endorse dealership policies and procedures as set forth by Dealership Management and Manufacturers’ standards.

Additional :

Required Experience and Education :

Additional Requirements :

Required Skills and Attributes :

Equipment, Machines and Software Used :

Physical and Mental Requirements :

Physical Exertion :

Environmental Conditions :

Hazards and Safety Precautions :

Disclaimer :