Sr. Network Security Engineer Greenwood Village, Colorado

Your potential has a place here with TTEC’s award-winning employment experience. As a Sr. Network Security Engineer Hyrid in Denver, CO, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!

What you’ll be doing :

Looking for an opportunity to be a part of a highly technical team of skilled employees focusing on all aspects of the Network and Security infrastructure supporting our global presence? You’ll have operational responsibility to support the Network and Security technology verticals, including Implementation, and Operational support. You’ll manage the ongoing operations of all the company’s Security Infrastructure elements, including firewalls, IPS, web proxies, switches, routing and VPN devices.

You’ll optimize the performance and availability of secure network and end-user infrastructures through the application of best practices such as troubleshooting, maintenance, new client implementations, performance monitoring, and recommend appropriate course of actions and methodologies to achieve success. You’ll mentor more junior employees; help develop the latest in network topologies and advance our network and security to the next level.

You'll report to the network and edge security sustainment service managers ensuring that TTEC networks are the backbone of our operations, and the secure boundary of our company.

During a Typical Day, You’ll

• Monitoring vendor interaction with company’s network and edge services / devices; identifies issues and provides guidance / support through to resolution. Ensures the timely delivery of required services.
• Maintains and liaison with equipment manufacturers' and other vendors' support teams to ensure satisfactory support levels and resolution of issues.
• Assisting in the maintaining and implementation of company’s technology operations, including goals, priorities and policies relating to company’s information and compliance management.
• Manages the ongoing support and configuration of all elements of the company’s data network, including routers, switches, firewalls, VPN, proxy, and circuits inventory.
• Lead technical support staff in maintaining efficient operation of Companies information and communication systems.
• Implements and maintains data network devices to provide for the 24x7x365 availability of the technology environment.
• Exceptional documentation and communication skills in English.

What You Bring to the Role

What You Can Expect

An annual incentive program

Medical, dental, and vision

Tax-advantaged healthcare accounts

Financial and income protection benefit

Paid time off (PTO) and wellness time off

Tuition reimbursement and access to thousands of free online courses

Visit TTEC Benefits for U.S. Employees | TTECfor more information.

The anticipated range is $110,000-120,000. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and / or skill levels.