Field Technician Security Systems

Job Description

Job Description

Field Technician – Security Systems

Location : Metro Atlanta, GA

Company : Strong Systems International

About Us :

Strong Systems International is a North American leader in integrated, low-voltage security solutions. We're growing and looking for a Field Technician to join our team. This field-based role is perfect for a self-starter who is detail-oriented and thrives in hands-on environments. If you’re experienced in installing, configuring, troubleshooting, and maintaining security and life safety systems, this is your opportunity to make an impact.

This position includes a company vehicle, all necessary tools and equipment, and uniforms. Field Technicians are expected to maintain a professional appearance at all times when representing Strong Systems on job sites. This includes wearing company-provided attire and maintaining a professional image.

Key Responsibilities :

Installation & Configuration :

Install, configure, and maintain integrated systems such as :

Video Surveillance

Access Control

Intrusion & Burglar Alarms

Fire Alarm & CO2 Detection

Temperature Monitoring Devices

Structured Cabling

IP-based cameras, DVR / NVRs, routers, switches, and intercoms

Ensure installations meet specifications, function properly, and comply with NFPA, NEC, and BICSI standards.

Testing & Troubleshooting :

Conduct full system tests and verify functionality.

Diagnose and repair faults using test equipment and software tools.

Read and interpret error logs, schematics, and technical diagrams.

Documentation & Compliance :

Strong field technician check-out guidelines (i.e., providing photos and visit details to the Service Manager).

Ensure adherence to OSHA regulations, local codes, and manufacturer specifications.

Follow safety protocols and client-specific guidelines.

Customer Support :

Explain system functions clearly to clients.

Provide support during emergencies and outages.

Maintain a professional appearance and demeanor at all times.

Collaboration & Travel :

Work closely with Service Managers, engineering staff, logistics, and other support teams to ensure company and client timelines and expectations are met.

Travel to job sites primarily within the Metro Atlanta area (100% field-based role). Occasional travel outside of Metro Atlanta will be required.

Required Qualifications :

2+ years of field experience installing and servicing low-voltage or security systems.

Solid understanding of AC / DC circuits and power systems.

Proficiency with tools such as multimeters, punch-down tools, and cable testers.

Knowledge of computer networking and IP-based systems.

Experience with structured cabling and termination practices.

Valid driver's license and clean driving record.

Ability to pass background checks and drug screenings.

Comfortable with physical work, including ladders, lifts, and lifting 50+ lbs.

Preferred Qualifications :

Experience with : Napco, Fire-Lite, high-res / low-light cameras, VMS systems.

Certifications in electronic security, low-voltage systems, or related fields.

Technical degree or formal training in IT, electronics, or security.

Knowledge of NFPA 72, NEC, BICSI, and ANSI / TIA standards.

Manufacturer certifications are a plus.

Core Competencies :

Customer-Focused : Can explain technical info in easy-to-understand terms.

Problem Solver : Calm, resourceful, and efficient under pressure.

Organized : Manages multiple priorities and documents thoroughly.

Team-Oriented : Works collaboratively and supports others.

Tech-Savvy : Eager to learn new tools and systems.

What We Offer :

Opportunity to work directly with executive leadership and make a significant impact on company growth.

Competitive salary and performance-based incentives.

Comprehensive benefits package (health, dental, vision, 401(k), PTO).

Supportive, high-performance culture focused on teamwork, innovation, and continuous improvement.

Interested candidates should submit a resume detailing their experience and qualifications. We’re excited to meet professionals who share our passion for innovation, service, and safety.