External Description
Job Title: Technology Program Manager
Department: Digital Production
Reports to (Position): Director of Digital Production
Supervisory Responsibilities (Y/N): No
FLSA Status (Exempt vs. Non-Exempt): Exempt
Travel (%): 5-10%
Position Function:
GSD&M is seeking a driven, detail-oriented and dedicated Technology Program Manager to join our U.S. Air Force Total Force (USAF) and U.S. Space Force (USSF) agency team. You will provide Risk Management, Security Compliance and Technical support across complex projects including all client web, experiential, and leads related work. This role is client facing and will work directly with a managed services provider, cloud services provider and client Cyber Security teams.
Position Specific Responsibilities/Duties:
• Be a subject matter expert for all USAF/USSF web and PII data collection/transfer projects. This includes ensuring all environments meet client requirements across airforce.com, spaceforce.com, afrotc.com, academyadmissions.com, airforceads.com, data collection integrations for USAF/USSF mobile tours, Salesforce leads management and any web/native applicationso Please note creative work on USAF/USSF is constantly evolving, so this role will entail both ongoing maintenance as well as support for new projects and implementations• Provide Information Assurance, Cybersecurity, and Risk Management support to the production, account leadership, and development teams across projects. This will include working with a Salesforce environment managed by a third party• Ensure real time compliance for secure operations across all digital properties• Support the scoping, creative, and development process by participating in the assessment of feasibility of proposed solutions and ensuring all FedRAMP ATO requirements are meto Reviewing VDP reportso Running and interpreting site security scans (ex. RedHat7)o Assisting in STIG implementation• Develop accurate and thorough requirements documentation and specs as needed• Review site security policies and client-provided security scans and communicate remediation plan with production, account, and development teams• This role may also manage hosting and CMS partners, email web accounts, DNS, secure password storage, server-related updates, and SSL certificate renewals