Site Operations Manager

ABOUT ROMANOFF RENOVATIONS :

Romanoff Renovations is a nationally recognized and awarded provider of flooring installation services for the nations' largest big-box retailer. Established in 1974 and headquartered in Atlanta, GA, Romanoff Renovations has 36 offices located throughout the East and West coasts. We are proud to be named an industry trailblazer in innovation, service, and commitment to the community.

WHO WE ARE :

Good people do good for other people. To this end, everyone at Romanoff subscribes to a common set of values, housed under the simple premise of “ Do the Right Thing .” This is found in our passion to  Commit to Excellence ,  Listen ,  Give Back  and show  Respect for All . The spirit of our values can be felt throughout our work environment, in how we make decisions, how our teams interact, and how we go above and beyond to care for our customers and community. Also prevalent in our culture is a strong thirst for innovation, with the intent to meet our company’s overarching goal of Enhancing Lives. Coupled together, our culture is one of continuous growth, with a great deal of fun along the way.

JOB SUMMARY

The Site Operations Manager is responsible for executing assigned office production metrics, development and management of a team of Operation Managers and maintaining positive communications with customers. The Site Operations Manager is responsible for managing salaried and hourly associates in several locations for optimal performance. The position reports to the District Operations Manager (DSOM) and oversees a specified site location.

ESSENTIAL FUNCTIONS :

• Oversee production in assigned office to include; backlogs, aging report, and KPI’s
• Ensure that office is dispatching and resulting in a timely manner
• Ongoing recruitment performed
• Ensure that pad and warehouse inventory is accurate and runs efficiently
• Identify key areas of opportunity for improvement and work to develop self and the team with a focus on continuous improvement.
• Assign duties and recurring task to appropriate roles to ensure the office is properly following SOPs and company established best practices.
• Ensure office scheduling capacity is optimized
• Audit and count pad
• Build and sustain relationship with The Home Depot associates and DSM by meeting regularly and proactively communicate with DSM when customer issue arises.
• Visit local Home Depot stores a regular basis to ensure relationships are established
• Expedited care tickets are responded to immediately. Work with THD and customer for resolution.
• Answer and respond to inquiries from the RCS
• Adherence to SOP

MINIMUM QUALIFICATIONS :

PREFERRED QUALIFICATIONS

KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES

PHYSICAL ACTIVITY

BENEFITS

Romanoff Renovations is an equal opportunity employer and we are committed to maintaining a diverse workforce provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.