Claims Customer Service Representative

Claims Customer Service Representative

$ 20 - $ 22 / Hour

Location: Thomasville, North Carolina

Department: Customer Service & Support

Type: Contract to hire

LHH is partnering with a company in Thomasville looking for a Claims CSR to join their team. This is a contract-to-hire opportunity paying $20-22/hr. and will be onsite M-F 8-5. Must have B2B customer service and claims experience to be eligible for this role.

Responsibilities:

• Act as point of contact for assigned client accounts, managing order process from start to finish
• Receive and analyze incoming claims and identify appropriate corrective course of action to rectify issues
• Analyze reports within ERP to identify and determine how to reduce recurring claims

Qualifications:

• Must have prior B2B customer service and claims experience
• Must have strong communication skills, attention to detail and ability to multi-task
• Experience utilizing an ERP and Microsoft Excel

Pay Details: $20.00 to $22.00 per hour

Search managed by: Kaitlyn Pruitt

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.