Help Desk TechnicianThe Rockridge Group • Hackensack, NJ, US
Help Desk Technician
The Rockridge Group • Hackensack, NJ, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
Job Description
Job Description
TITLE: HELP DESK TECHNICIAN
POSITION: FULL TIME
JOB SUMMARY:
Prominent Mid Atlantic law firm with multiple regional office locations seeks a Help Desk Technician to join their Hackensack, New Jersey Office. Work schedule will be Monday through Friday 8:30 am to 4:30 pm or 9:30 a.m. to 5:30 p.m.
RESPONSIBILITIES:
- Duties include providing hardware and software technical assistance to the Firm’s users.
- Troubleshooting, support and provide general assistance to senior technical staff.
- Setup video conferences to other Firm offices as well as outside entities as requested.
- Maintain inventory of Firm technical equipment and supplies.
REQUIREMENTS:
- Experience with Microsoft Windows 10 desktop environment.
- Computer desktop and laptop hardware repair and knowledge, Microsoft Office 2016 with particularly strong working knowledge of Outlook, Word, iManage, Smartphones and all mobile devices.
- Must be knowledgeable in Teams and hosting Zoom calls.
- Legal specific software such iManage, Worksite, Workshare, etc. preferred.
- Strong documentation discipline and experience with a ticket management system.
- Provide, on a rotating basis, after hours on-call coverage for end user support.
- Law firm or professional service firm background a plus
- Potential for travel to other offices as needed
[job_alerts.create_a_job]
Help Desk Technician • Hackensack, NJ, US
[internal_linking.similar_jobs]
Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, soft...[show_more]
Our award-winning client is in search of a NYC MSP Mid-Level Field Technician (Mac) to join their team.We are currently recruiting a full-time IT specialist with a focus on Mac and Apple products t...[show_more]
Squarepoint is looking for a Desktop Support Analyst to support a global community of approximately 500+ users in a Windows environment.Candidate will interact onsite and remotely with users to pro...[show_more]
Job Type: Officer of Administration.Salary Range: $70,000 - $75,000.The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departm...[show_more]
Computer Systems Manager, Level 3 (Service Desk Manager) - Provisional **GENERAL DUTIES** I.Computer Systems Managers manage and direct an Information Technology area at a College or University lev...[show_more]
Insight Global is seeking a Level 3 Desktop Support Analyst to join a large retail client in New York City.This role focuses on resolving advanced desktop support issues, partnering with vendors, a...[show_more]
Bring your energy to the role of Netflix IT Help Desk Technician to assist with organizing, stocking, and general upkeep, support the preparation and delivery of goods or services, and adapt to shi...[show_more]
Job Overview We are currently seeking a full time Level I/II MAC and PC Support Engineer with a 1+ years of extensive hands on experience with the following:.Mac and Macbook repairs, also all OSX o...[show_more]
Senior Help Desk Technician II.CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management...[show_more]
Blue Owl (NYSE: OWL) is a leading asset manager that is redefining alternatives®.With over $295 billion in assets under management as of September 30, 2025, we invest across three multi-strategy pl...[show_more]
The entry-level Service Desk technician will manage Enterprise tickets across internal and external case management systems.Primary responsibilities include assigning, updating, and escalating cust...[show_more]
A growing healthcare organization is seeking a.Healthcare IT Help Desk Specialist.This role focuses on providing high-quality technical support for electronic medical systems, user accounts, and co...[show_more] Insight Global is seeking an onsite Desktop Support Technician in NYC to serve as the primary IT presence in a brand-new office supporting executives and employees.This role provides hands-on deskt...[show_more] 
One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk.This individual will serve as the front-line I...[show_more]
Position Title: IT Help Desk Support Associate.Department: Information Technology.Reports To: IT Manager/Director.The IT Help Desk Support Associate provides first-line technical support to staff m...[show_more]
Our dedicated front line staff are out in the field making it happen on a daily basis.Our administration staff play a key role in supporting our frontline staff by giving them the resources and too...[show_more] CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, con...[show_more] 
Job Type: Officer of Administration.Salary Range: $90,000-$100,000.The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departme...[show_more]
Desktop Support Technician
Ovation Workplace Services Inc • New York, NY, United States
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
MSP Mid Level Field Technician
Provision People • New York, NY, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Support Analyst - Desktop
Squarepoint Capital • New York, NY, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Associate Support Technician (A/V)
Columbia University • New York, New York, United States
[job_card.part_time]
[last_updated.last_updated_variable_days] • [promoted]
Computer Systems Manager, Level 3 (Service Desk Manager) - Provisional
InsideHigherEd • Bronx, New York, United States
[job_card.full_time] +1
[last_updated.last_updated_variable_days] • [promoted]
Level 2/3 Desktop Support
Insight Global • New York City, NY, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Netflix IT Help Desk Technician
TradeJobsWorkforce • 10040 New York, NY, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Help Desk/MAC Engineer
Lincoln IT • NY, NY, US
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_30]
Senior Help Desk Technician II
Contact Government Services LLC • New York, NY, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Senior Associate, Help Desk
Blue Owl • New York, NY, United States
[job_card.permanent]
[last_updated.last_updated_variable_days] • [promoted]
Service Desk Technician
Sunrise Systems • Secaucus, New Jersey, United States
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_30]
IT Help Desk Specialist
Revel Staffing • Long Island City, NY, us
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_variable_days]
Desktop Support Technician
Insight Global • New York City, NY, United States
[job_card.part_time] +1
[last_updated.last_updated_variable_days] • [promoted]
Help Desk Tier 1
TEKsystems • New York, New York, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
IT Help Desk Support Associate
Catholic Charities Community Services • New York, NY, US
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_variable_days]
Direct Support Professional - New Windsor, NY
Access • New Windsor, NY, United States
[job_card.full_time] +1
[last_updated.last_updated_variable_days] • [promoted]
Senior Help Desk Technician
Contact Government Services LLC • New York, NY, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Support Technician, HPC
Columbia University • New York, NY, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]