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Senior Project & Program Manager- Communication & Operations
Senior Project & Program Manager- Communication & OperationsWolters Kluwer • Phoenix, AZ, US
Senior Project & Program Manager- Communication & Operations

Senior Project & Program Manager- Communication & Operations

Wolters Kluwer • Phoenix, AZ, US
[job_card.30_days_ago]
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  • [job_card.full_time]
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Project Manager Operations CoE

Wolters Kluwer is a global leader in professional information, software solutions, and services for clinicians, nurses, accountants, lawyers, and tax, finance, audit, risk, compliance, and regulatory sectors. We help professionals deliver deep impact when it matters most. The Global Communications team at Wolters Kluwer, which is responsible for elevating the overall company narrative and bringing a consistent, strategic message to our key internal and external stakeholders, is looking for a Project Manager for the Operations CoE team, based in the US.

Role Overview

We are seeking a highly organized and proactive Project Manager to lead operational initiatives for the global communications team. This US-based role will focus on establishing scalable processes, managing cross-functional alignment, and supporting the execution of global communication campaigns and tools. The ideal candidate will bring strong project management expertise, a collaborative mindset, and a passion for enabling effective communication and delivering timely outcomes.

Preference if for Hybrid in a Wolters Kluwer office location 2 days a week.

Key Responsibilities

Operational Project Management

  • Design and implement standardized processes and procedures for internal communications (e.g., announcements, channel governance, approval workflows).
  • Serve as the operational lead for communications projects within the global communications team, ensuring clarity, consistency, and alignment across teams.

Global Coordination & Alignment

  • Manage the distribution of communication content and materials to offices worldwide.
  • Enable visibility into in-office activities and engagement programs across Wolters Kluwer offices worldwide (e.g., social committees).
  • Chair alignment meetings and coordinate the rollout of campaign toolkits and materials across business units and functions.

    • Campaign & Calendar Management

  • Maintain and manage the annual communications calendar for central, functional, and DxG campaigns.
  • Provide backup support for the distribution of all central and functional content, ensuring continuity and quality.

    • Tools & Vendor Oversight

  • Lead the adoption of Monday.com as the project management platform across GBCM.
  • Manage vendor relationships and support GBCM program management and leadership team operations, including meeting facilitation, documentation, and strategic planning support.

    • Qualifications & Skills

  • Bachelor's degree in Business, Communications, Marketing, or a related field; PMP certification is a plus.
  • 5+ years of experience in project management, preferably in a communications, marketing, or corporate affairs environment.
  • Proven ability to manage complex projects across global, matrixed organizations.
  • Experience with project management tools such as Monday.com, Asana, or similar platforms.
  • Experience managing internal communication platforms (e.g., SharePoint, Microsoft Office Suite, including Viva Engage).
  • Strong organizational and stakeholder management skills.
  • Expert-level attention to detail and deadline-oriented.
  • Comfortable working in dynamic, high-pressure situations and contributing effectively, and efficiently to crisis communication efforts.
  • Comfortable working across time zones and collaborating with cross-functional teams.
  • Travel will be minimal.

    • Compensation : Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA : $95,560 - $133,750

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