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Technical Support Engineer
Technical Support EngineerNetApp • Los Angeles, CA, US
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Technical Support Engineer

Technical Support Engineer

NetApp • Los Angeles, CA, US
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  • [job_card.full_time]
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Title : Technical Support Engineer

Location :

Cork, Munster, IE, T12 H682

Requisition ID : 130426

Job Summary

Join our dynamic team as a Technical Support Engineer and dive into the exciting world of diagnosing, troubleshooting, and resolving complex issues with NetApp products. As a key player, you will be at the forefront of tackling hardware, software, and multi-system challenges, ensuring seamless operations for our customers

Your role will involve not just fixing problems but innovating solutions, proactively identifying issues, and delivering top-notch customer service. If you thrive in a fast-paced environment and love unraveling technical puzzles, this role is tailor-made for you!

Job Requirements

  • A minimum of 2 years of technical support experience
  • Proven ability in creative problem-solving and learning new technologies
  • trong interpersonal skills and fluency in English plus one of the following : Spanish, Italian, French, or German

Your Profile

  • Hands-on experience with networking protocols and storage technologies (e.g., NFS, CIFS, SAN, iSCSI, TCP / IP, RAID)
  • Proven experience with NetApp Storage Systems (ONTAP 9 AFF / ASA / FAS, E-Series) and associated management tools
  • Familiarity with ancillary technologies such as DNS, NIS, and Active Directory
  • Expertise in performance troubleshooting across various environments and enterprise applications
  • Experience with virtualization (VMware, Hyper-V, Citrix) and cloud solutions
  • Ability to collaborate effectively with internal teams and engineering to resolve challenging support issues and drive technical strategy

    • Job Segment : Technical Support, Technical Support Engineer, Cloud, ERP, Virtualization, Technology, Engineering

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