A company is looking for a Healthcare Services Representative I for the Patient Access Center, working remotely.
Key Responsibilities
Schedule appointments promptly and courteously using a PC
Confirm appointments and manage cancellations efficiently
Provide comprehensive service to resolve caller requests
Required Qualifications
High School diploma or GED from an accredited program
1+ years of experience in a high-volume contact center or customer service
Proven excellent customer service and telephone etiquette skills
Proven critical thinking skills
Fluency in speaking, writing, and understanding English
Healthcare Representative • Austin, Texas, United States