Program Manager

Facilities Repair & Maintenance Program Manager

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. As the Facilities Repair & Maintenance Program Manager reporting to the Project Director, you will oversee a budget of $40M allocated across 5 Regions covering northern California and manage a team of 2-5 project managers. You will develop programs that provide both cost and schedule efficiencies while collaborating with the Regional on-site facilities teams. The projects and programs will be varied including asphalt paving, roof repairs / replacement, building painting, perimeter gates, and office renovations etc. Success will depend on your organizational skills to develop Regional Plans and drive the execution of the program while maintaining strong teamwork and Client relationships.

Principal Responsibilities :

• Support a purposeful environment to realize standardized and consistent service delivery, enhanced communication, accountability and prioritization alignment, clear roles and responsibilities, alignment across business units, risk mitigation and relationship management.
• Develop, build, and / or implement methodologies, tools, and processes to manage the client partnership.
• Develop and oversee management routines to manage account performance and performance metrics.
• Take ownership of program specific goals. Develop objectives / desired results and work with the team and other managers to achieve completion.
• Successfully work in a hybrid office environment 2-3 days per week for collaboration and Client meetings located in downtown Oakland, CA.
• Comply with all JLL policies and procedures, including but not limited to ethics and business practice.
• Proactively manage programs in accordance with account and client standard processes, procedures, and KPIs to ensure superior customer satisfaction and performance levels.
• Support the creation of business requirement documents.

Required Knowledge, Skills, and Abilities :

Essential Skills and Experience :

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position :

155,000.00 185,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location : Remote Oakland, CA

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth :

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include :