Senior DevOps & Infrastructure Engineer

Job Description

About PreciPoint Inc.

PreciPoint Inc. is a MedTech company delivering mission-critical digital pathology and

real-time medical streaming solutions to healthcare providers worldwide. The company

operates at the intersection of medical imaging, real-time communication, and secure

infrastructure, enabling clinicians and researchers to collaborate and deliver care with

precision and reliability.

PreciPoint develops and deploys medical-grade systems that must operate reliably in

regulated healthcare environments, including hospitals and research institutions, where

performance, security, and uptime are critical.

Position Summary

The Senior DevOps & Infrastructure Engineer is responsible for owning, operating, and

scaling PreciPoint’s cloud, hybrid, and on-premise infrastructure, with a strong focus on

WebRTC-based real-time medical streaming systems.

This is a hands-on senior role with end-to-end ownership of infrastructure design,

deployment, monitoring, security, and reliability. The role operates at the intersection of

cloud engineering, networking, system administration, and healthcare-grade

compliance, ensuring low-latency, high-availability systems across global customer

deployments.

The Senior DevOps & Infrastructure Engineer will work closely with engineering,

product, and customer teams and will serve as a technical interface for customer IT

departments during deployments and integrations.

Requirements

Essential Duties and Responsibilities

•Design, deploy, and maintain cloud, hybrid, and on-premise infrastructure using

Infrastructure-as-Code tools such as Terraform and Ansible

•Own infrastructure scalability, reliability, performance, and availability across

customer deployments

•Automate provisioning, configuration, and lifecycle management of infrastructure

environments

•Support infrastructure planning for new customer deployments and product

growth

•Operate, optimize, and troubleshoot WebRTC-based real-time streaming

systems

•Ensure low latency, high availability, and stable connections across diverse

hospital and enterprise networks

•Configure and maintain STUN/TURN servers and streaming-related services

•Diagnose and resolve real-world connectivity issues in clinical environments

•Design and manage complex networking architectures including firewalls, VPNs,

NAT, secure tunneling, and routing

•Ensure secure data transmission in alignment with healthcare security standards

•Support customer IT and security teams during network validation, audits, and

security reviews

•Administer, harden, and maintain Linux-based systems

•Configure and manage NGINX for reverse proxying, load balancing, and secure

access

•Ensure high system uptime, proactive monitoring, and rapid incident response

•Build, deploy, and maintain Docker-based services and environments

•Ensure reproducible, scalable, and maintainable infrastructure architectures

•Support containerized workloads in cloud and on-premise environments

•Configure and maintain identity and access management solutions, including

SSO, SAML, OAuth2, and role-based access control

•Integrate systems with hospital identity providers and enterprise authentication

platforms

•Build and maintain monitoring, logging, and metrics pipelines

•Proactively detect performance bottlenecks, failures, and degradation

•Lead or support incident response, root cause analysis, and continuous

improvement initiatives

•Design, implement, and validate backup, restore, and disaster recovery

strategies

•Ensure integrity, availability, and recoverability of sensitive medical and

operational data

•Lead technical onboarding and infrastructure integration for new customers

•Provide first- and second-level support for infrastructure-related issues

•Act as a technical liaison between internal teams, customers, and external

partners

•Strong hands-on experience with WebRTC and real-time streaming infrastructure

•Advanced experience with Infrastructure-as-Code tools such as Terraform and

Ansible

•Deep proficiency in Linux system administration

•Solid experience with Docker and containerized environments

•Strong understanding of networking fundamentals, including TCP/UDP, NAT,

VPNs, and firewalls

•Experience operating STUN/TURN servers

•Hands-on experience with identity and access management technologies (SSO,

SAML, OAuth2)

•Experience managing databases in production environments

•Proven ability to operate and support mission-critical systems

•Experience in MedTech, HealthTech, or other regulated environments

•Familiarity with healthcare and data protection frameworks such as HIPAA and

GDPR

•Experience supporting on-premise hospital IT environments

•Exposure to Kubernetes or container orchestration platforms

•Experience working with high-availability or real-time systems

•Excellent written and verbal communication skills

•Strong documentation practices

•Ability to explain complex technical concepts to non-technical stakeholders

•Comfortable working independently in a remote, international team environment

•Strong problem-solving skills and ownership mindset

•Fluency in English (written and spoken)

Requirements
Essential Duties and Responsibilities Infrastructure & Platform Operations •Design, deploy, and maintain cloud, hybrid, and on-premise infrastructure using Infrastructure-as-Code tools such as Terraform and Ansible •Own infrastructure scalability, reliability, performance, and availability across customer deployments •Automate provisioning, configuration, and lifecycle management of infrastructure environments •Support infrastructure planning for new customer deployments and product growth WebRTC & Streaming Infrastructure •Operate, optimize, and troubleshoot WebRTC-based real-time streaming systems •Ensure low latency, high availability, and stable connections across diverse hospital and enterprise networks •Configure and maintain STUN/TURN servers and streaming-related services •Diagnose and resolve real-world connectivity issues in clinical environments Networking & Security •Design and manage complex networking architectures including firewalls, VPNs, NAT, secure tunneling, and routing •Ensure secure data transmission in alignment with healthcare security standards •Support customer IT and security teams during network validation, audits, and security reviews System Administration •Administer, harden, and maintain Linux-based systems •Configure and manage NGINX for reverse proxying, load balancing, and secure access •Ensure high system uptime, proactive monitoring, and rapid incident response Containerization & Deployment •Build, deploy, and maintain Docker-based services and environments •Ensure reproducible, scalable, and maintainable infrastructure architectures •Support containerized workloads in cloud and on-premise environments Identity & Access Management •Configure and maintain identity and access management solutions, including SSO, SAML, OAuth2, and role-based access control •Integrate systems with hospital identity providers and enterprise authentication platforms Observability, Reliability & Incident Response •Build and maintain monitoring, logging, and metrics pipelines •Proactively detect performance bottlenecks, failures, and degradation •Lead or support incident response, root cause analysis, and continuous improvement initiatives Data Integrity & Recovery •Design, implement, and validate backup, restore, and disaster recovery strategies •Ensure integrity, availability, and recoverability of sensitive medical and operational data Customer Integration & Support •Lead technical onboarding and infrastructure integration for new customers •Provide first- and second-level support for infrastructure-related issues •Act as a technical liaison between internal teams, customers, and external partners Minimum Qualifications (Knowledge, Skills, and Abilities) •Strong hands-on experience with WebRTC and real-time streaming infrastructure •Advanced experience with Infrastructure-as-Code tools such as Terraform and Ansible •Deep proficiency in Linux system administration •Solid experience with Docker and containerized environments •Strong understanding of networking fundamentals, including TCP/UDP, NAT, VPNs, and firewalls •Experience operating STUN/TURN servers •Hands-on experience with identity and access management technologies (SSO, SAML, OAuth2) •Experience managing databases in production environments •Proven ability to operate and support mission-critical systems Preferred Qualifications •Experience in MedTech, HealthTech, or other regulated environments •Familiarity with healthcare and data protection frameworks such as HIPAA and GDPR •Experience supporting on-premise hospital IT environments •Exposure to Kubernetes or container orchestration platforms •Experience working with high-availability or real-time systems Professional & Personal Requirements •Excellent written and verbal communication skills •Strong documentation practices •Ability to explain complex technical concepts to non-technical stakeholders •Comfortable working independently in a remote, international team environment •Strong problem-solving skills and ownership mindset •Fluency in English (written and spoken)