Commercial Payment Sales Effectiveness

Make Banking a Fifth Third Better

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General Function

Senior leadership role responsible for supporting the execution of assigned business sales performance across the Bancorp. Ensure successful execution of the sales and service processes, including aspects related to the Consultative Sales and Service process, Playbook Execution, Performance Management process, and Talent Development.

Key Partners

Includes : Enterprise Learning, Human Resources, LOB Reporting, Finance, One Bank Business Partners, Sales Officers, Sales Managers, and Bancorp Leadership.

Essential Duties and Responsibilities

Sales Delivery :

• Support the assigned business's Head of Sales to establish consistent execution of sales management and delivery.
• Drive consistent execution of the Consultative Sales and Service process across the footprint.
• Provide training and sales tools to appropriate business sales roles to support their achievement of goals, market share capture, and deepening of current customer relationships.
• Serve as conduit between the field members and marketing, segment, and Product teams to ensure the appropriate level of resources and support.
• Collaborate with Sales Managers and Product leadership on the delivery of local strategic plans while leveraging best practices.
• Partner with the assigned business's Executive Leadership and Sales Managers to define and establish the Sales job family, roles, goals, activities and expected outcomes.
• Develop and establish the use of appropriate sales tools for use by Sales team members. Work across multiple functional areas to influence program and process improvements that increase sales and revenue results through improved coaching and sales tools.
• Involvement in the establishment of key reporting metrics, Scorecards, process / protocols, and measurements for each role. Work collaboratively with Executive Leadership, Sales Managers, and sales roles at large to plan and execute customer prospecting, retention, and solution development campaigns.

Sales Effectiveness :

Supervisory Responsibilities

Responsible for providing employees timely, candid and constructive performance feedback. Develops employees to their fullest potential and provides challenging opportunities that enhance employee career growth. Identifies and develops the appropriate talent pool to ensure adequate bench strength and succession planning. Recognizes and rewards employees for accomplishments.

Minimum Knowledge & Skills Required

Working Conditions

Commercial Payment Sales Effectiveness

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and / or individual performance.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page.

Location Cincinnati, Ohio 45202

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.