Certified Clinical Medical Asstistant

Our Certified Clinical Medical Assistants play a critical role in supporting patient care by assisting providers with examinations, treatments, and procedures. This position ensures a clean, organized, and compliant clinical environment while contributing to the delivery of high-quality, patient-centered care.

The duties listed below represent the essential functions of the position. Additional responsibilities may be assigned as needed:

• Prepares examination and treatment rooms for patient visits; ensures proper placement of equipment and instruments.

• Cleans and sterilizes instruments in accordance with safety and infection control standards.

• Collects specimens, including blood draws (phlebotomy), and administers specified medications and immunizations under physician supervision.

• Manages inventory of medical supplies and materials; orders as needed.

• Cleans, stocks, and maintains exam rooms, procedure rooms, and other assigned clinical areas.

• Follows procedures for obtaining physician approval for medication refills and documents accordingly in the electronic medical record (EMR).

• Assists the physician or advanced practice provider proactively, ensuring efficient clinical support.

• Attends and completes required in-service training sessions and staff meetings.

• Participates in Continuous Performance Improvement (CPI) programs focused on quality and risk management.

• Maintains compliance with all applicable local, state, and federal regulations, including but not limited to: HIPAA, OSHA, CLIA, CMS, JCAHO, NCQA-PCMH, BPHC/HRSA

• Participates in team huddles to support clear communication among care team members.

• Rooms patients efficiently and provides a high level of customer service.

• Assists with overall patient flow and clinical efficiency.

• Interviews patients to obtain relevant medical information and documents accurately in the EMR.

• Records vital signs, including pulse, temperature, blood pressure, weight, and height.

• Schedules patient appointments, laboratory services, and diagnostic tests while optimizing provider schedules.

• Assists providers with patient-related follow-up calls, including delivering test results and clarifying instructions.

This position does not have supervisory responsibilities.

To perform the role successfully, the Medical Assistant must demonstrate the following competencies:

• Customer Service: Responds promptly to patient needs and service requests; maintains professionalism in challenging situations.

• Communication: Clearly and respectfully communicates verbally and in writing; demonstrates active listening.

• Diversity and Inclusion: Respects cultural and individual differences; promotes a respectful workplace.

• Ethics and Integrity: Acts with honesty, maintains confidentiality, and upholds organizational values.

• Professionalism: Maintains appropriate dress and hygiene; demonstrates dependability and punctuality.

• Safety Awareness: Follows safety and infection control procedures; reports unsafe conditions promptly.

To perform this job successfully, an individual must meet the following qualifications:

Education and Experience

• High School Diploma or GED required.

• Graduation from an accredited Medical Assistant program is required.

Computer Skills

• Proficient with Electronic Medical Records (EMR) systems and Microsoft Office applications.

  • EPIC Preferred

• 10-key data entry proficiency required.

Equipment Usage

• Experience with point-of-care testing equipment, including glucose monitors and blood pressure devices.

Certifications

• Current CPR certification (must be renewed every two years).

• Medical Assistant certification from an accredited agency.

Additional Qualifications

• Bilingual (English/Spanish) preferred.

The physical requirements of this role include:

• Regularly required to talk, hear, stand, walk, sit, use hands, and reach.

• Occasionally required to climb, balance, stoop, kneel, or crouch.

• May need to lift and/or move up to 50 pounds.

• Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

• Exposure to airborne particles, infectious diseases, blood, and other bodily fluids may occur.

• Required to follow bloodborne pathogen protocols and hand hygiene practices.

• Noise level is typically moderate.