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Associate Client Advisor
Associate Client AdvisorMarsh & McLennan • Cleveland, OH, US
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Associate Client Advisor

Associate Client Advisor

Marsh & McLennan • Cleveland, OH, US
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  • [job_card.full_time]
[job_card.job_description]

Talented Individual Needed For Team At Marsh

This role will be based in Chicago, IL; Detroit, MI; Dallas, TX; Houston, TX; or Cleveland, OH. This is a hybrid role that has a requirement of working at least three days a week in the office.

This role supports lead advisory colleagues on construction and wrap-up accounts by understanding clients' strategic priorities, risk strategies, and management needs to deliver tailored solutions. Acts as the primary day-to-day contact, building strong client relationships while managing accounts and coordinating with internal teams and insurers to ensure seamless service delivery and business growth through cross-selling.

We will count on you to :

  • Support advisory colleagues on construction / wrap-up books of business by understanding clients' strategic priorities, risk strategies, and management needs to effectively serve them.
  • Utilize risk expertise and industry knowledge to review client exposures and loss experience, developing tailored solutions for standard client requirements.
  • Assist in client presentations and propose innovative solutions to attract new clients and projects, contributing to business growth.
  • Build and maintain strong client relationships, acting as the primary day-to-day contact and trusted business advisor.
  • Manage an account load, coordinating with Service Offices, Client Executives, Risk Practices, and clients to ensure seamless service delivery and alignment with Marsh's resources.
  • Partner with Risk Practices on business placement, interact with insurers to secure proper documentation, and support account retention and growth through cross-selling.
  • Maintain high quality in all client deliverables, including monitoring service delivery and invoicing to ensure client satisfaction.
  • Stay informed on changing market conditions and actively contribute to the firm's knowledge base through internal communication within the product line.

What you need to have :

  • 3+ years of insurance industry experience, including a minimum of 1 year in construction / wrap-up
  • Bachelor's degree or equivalent work experience
  • P&C license required or ability to obtain within 90 days of hire

    • What makes you stand out :

  • Ability to build strong relationships with internal colleagues, clients, and carriers through effective collaboration and communication.
  • Self-starter with resourcefulness, bringing proactive solutions and ideas to the firm.
  • Collaborative team player focused on aligning with company goals and making an immediate impact.

    • Why join our team :

  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
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