Restaurant Manager Hourly CA

Restaurant Manager Hourly CA

The Restaurant General Manager (RGM) provides overall leadership and direct supervision for operations of an individual Taco Bell Unit. They are accountable for the organized, efficient, and profitable operation of their restaurant by achieving and maintaining high standards of cleanliness, hospitality, accuracy, building maintenance, product quality, and speed of service. The RGM directly performs hands on operational work as necessary to train employees, respond to guest service needs, or otherwise role model appropriate skills and behaviors in their restaurant.

Duties and responsibilities include :

• Ensuring that cost categories including food cost, labor cost, cash and controllable expenses are controlled to company guidelines and budgeted levels.
• Producing positive sales growth by demonstrating improvement on 5 Bells, CORE, speed of service and food quality.
• Maintaining adequate staffing levels for all days and day parts, to meet all scheduling requirements.
• Preparing and conducting crew member, shift manager, and assistant general manager performance appraisals.
• Performing the hiring process for new crew members, shift leaders, and assistant general managers.
• Coaching and counseling all crew members and managers, responsible for training and developing their team to expected certification and performance levels.
• Maintaining restaurant cleanliness and organization, following all food service sanitation guidelines and regulations.
• Ensuring compliance with all local, state, and federal laws pertaining to employment.
• Verifying the restaurant environment is safe for both employees and guests and taking corrective action when needed.
• Ensuring preventative maintenance procedures are followed for all equipment and facilities and reporting any needed repairs.
• Ensuring excellent levels of guest service on all shifts and properly handling guests' complaints to facilitate repeat business.
• Providing relevant and timely feedback to their area coach on operating results.
• Preparing food as needed for guests and training purposes as well as handling the cash register and money when required.

Your success will be measured based on the following :

Qualifications :

Knowledge and skill requirements include :