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Coordinador(a) de Oficina y Servicio al Cliente Operaciones
Coordinador(a) de Oficina y Servicio al Cliente OperacionesPERUVIAN IMPORT CO INC • Passaic, NJ, US
Coordinador(a) de Oficina y Servicio al Cliente Operaciones

Coordinador(a) de Oficina y Servicio al Cliente Operaciones

PERUVIAN IMPORT CO INC • Passaic, NJ, US
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Office & Customer Service Operations Coordinator

(Order Processing, Invoicing & Phone Support)

Company

Peruvian Import Co. Inc.

Wholesale food importer & distributor

Location

On-site Office / Warehouse Operations

Passaic / North NJ area

Schedule

Full-time (MondayFriday)

Occasional flexibility during peak periods

Position Summary

We are seeking a reliable, detail-oriented Office & Customer Service Operations Coordinator to support daily business operations. This role handles customer orders, invoicing, phone support, and coordination between sales, warehouse, and management . The ideal candidate is organized, professional, and comfortable working in a fast-paced wholesale environment.

Key Responsibilities

Customer Service & Orders

  • Answer incoming phone calls professionally
  • Take customer orders via phone, email, WhatsApp, and in person
  • Resolve order questions, shortages, and delivery issues

Invoicing & Office Operations

  • Create and process invoices and credit memos
  • Enter orders into accounting / ERP system (QuickBooks / NetSuite preferred)
  • Maintain accurate customer records and pricing
  • Support accounts receivable follow-ups when needed

    • Operational Support

  • Coordinate orders with warehouse and drivers
  • Assist management with daily operational tasks
  • Maintain organized digital and paper records
  • Support inventory and order tracking

    • Qualifications

  • Prior experience in office administration, customer service, or operations
  • Strong communication skills (English required; Spanish strongly preferred )
  • Comfortable with phones, emails, and multitasking
  • Experience with invoicing systems (QuickBooks, NetSuite, or similar a plus)
  • Organized, dependable, and detail-oriented
  • Ability to work independently and as part of a team

    • Compensation

  • Competitive hourly pay based on experience
  • Growth opportunities within the company

    • Why Join Us?

  • Stable, family-owned business
  • Hands-on role with real responsibility
  • Opportunity to grow into senior operations or accounting roles

    • VERSIN EN ESPAOL Ttulo del Puesto

    Coordinador(a) de Oficina y Servicio al Cliente Operaciones

    Responsabilidades

  • Contestar llamadas y atender clientes
  • Tomar pedidos por telfono, correo y WhatsApp
  • Preparar facturas y notas de crdito
  • Ingresar pedidos al sistema
  • Coordinar pedidos con almacn y choferes
  • Mantener archivos organizados
  • Apoyar las operaciones diarias de la empresa

    • Requisitos

  • Experiencia en oficina, servicio al cliente o administracin
  • Ingls requerido / Espaol preferido
  • Conocimiento bsico de facturacin (QuickBooks o similar es una ventaja)
  • Persona organizada, responsable y puntual

    • Pago

  • Pago competitivo segn experiencia
  • Oportunidad de crecimiento
    • [job_alerts.create_a_job]

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