Coordinates and provides care for a group of patients spanning all age groups and cultures for a designated time frame using therapeutic means, the nursing process, the environment / instrumentation and other health care team members while assuming responsibility and accountability for these patients.
Required Skills / Qualifications / Training / Experience :
- Excellent interpersonal skills and teamwork ability
- Demonstrated ability to interact with patients in promoting an excellent patient experience
- Ability to measure and document vitals, weight, and height
- Ability to obtain a basic medical history including chief complaint, medication history, social history, and family history
- Prepares exam rooms between patient contact
- Maintains clinical competency
- Knowledge and use of medical terminology
- Reviews, interprets, and manages clinical documentation
- Establishes excellent rapport with patients including patient education
- Works collaboratively with other health care professionals in providing outcome-oriented care
Preferred Skills / Qualifications / Training / Experience :
Phlebotomy experience preferred, will train.Knowledge and comfort managing prior authorization and referral processAbility to prepare the medical chart including importing medications from pharmacy, preloading vaccines, documenting pre-visit formsAbility to assist in inbox management and refills according to SMA policyFamiliarity with Cerner EMR environment and office workflowsCommitment to patient experience and quality improvement in the outpatient settingAbility to adapt in a busy office environment to meet care standardsEducational Requirements :
Graduate of a two year accredited Medical Assistant program preferredLicense / Certification :
Medical Assistant CertificateCPR certified