Recovery Coach

Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program.

GLFHC is currently seeking a Community Support Service (CSS) Recovery Coach to join our team. The Recovery Coach (RC) is an integral member of the OBAT team and provides emotional and social support to individuals currently in recovery. If applicable, RCs must be actively engaged in their own personal recovery and be able to share real-world knowledge and experiences with others who are on their own paths to recovery. Willingness to share lived experiences with others is imperative to establishing productive relationships with the individuals being supported. The focus of the role is to create supportive relationships that are non-clinical and focused on developing goals and removing obstacles to recovery. The RC will link the individuals being supported with the recovery community and other social services.

• Discuss with assigned individual(s) new strategies for developing recovery-supportive friendships: reconnecting or improving family relationships; and identifying and using recovery-community services.
• Facilitate connections to primary, dental, and specialty medical care as well as social services ( applying for benefits and navigating relevant systems such as criminal justice and child welfare.
• Provide linguistically appropriate and culturally sensitive support, embracing the diversity (eg, racial, ethnic, gender/gender identity, sexual orientation, physical and intellectual challenges), of supported individual(s).
• Act as a mentor, assisting individual(s) with their recovery process and supporting their goals and decisions as well as developing and enacting a Wellness Plan.
• Connecting and delivering services in a setting that is safe for both the RC and assigned individual(s), such as the community health center, local coffee shop, local park, inpatient setting as appropriate, self-help meetings, or recovery support center or the home of the assigned individual(s).
• The RC must act as a recovery liaison and support individuals in preparing for or accompanying the Member to meetings with, for example, probation officers, social workers, and child protection / child welfare workers.
• Develop relationships with community based stakeholders (, police and fire departments, emergency departments, and courts) to support outreach and engagement with potential patients.

Qualifications

• Two years’ experience in similar or related field preferred. Bilingual, bicultural (Spanish/English) preferred
• Able to communicate effectively both verbally and in writing.
• Computer proficiency, especially in Microsoft Word, Excel and Outlook.
• Valid Massachusetts Driver's license and access to reliable transportation.

Education

• High School Diploma
• Certificate indicating successful completion of training at the DPH/BSAS Recovery Coach Academy, or similar training approved by the State of Massachusetts and which also satisfies MassHealth reimbursement criteria.
• Candidate must be a Certified Addiction Recovery Coach (CARC) or provide evidence he/she is working toward a certification through the Massachusetts Board of Substance Abuse Counselor Certification, or through another certification or credentialing process as specified by EOHHS.

GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.