Leasing Agent

Job Description

Job Description

​Job Title : Leasing Agent

Location : Columbus, OH

Job Type : Full Time, On-site

Compensation and Benefits

$24 / hr + $100 / unit leased

​Health Insurance

​PTO and Holiday Pay

​Overview :

The Coves at Columbus  is seeking an energetic and results-driven Leasing Agent to join our leasing team and play a key role in maximizing occupancy and resident satisfaction. This individual will be responsible for managing the full leasing cycle—from prospecting and touring to lease execution and move-in coordination—while maintaining a professional, upbeat, and resident-focused approach.

​As a Leasing Agent, you are the first impression of our community. You’ll be responsible for delivering a high-quality leasing experience while helping prospective residents find their next home.

​Ideal Candidate Profile :

​We’re looking for someone who embodies the spirit of an Ideal Team Player—someone who is :

​Humble : Open to learning and growing while supporting the team

​Hungry : Motivated to meet goals, drive leasing results, and consistently improve performance

​Smart : Emotionally intelligent, people-savvy, and able to connect with a wide range of personalities

​You thrive in fast-paced environments, can manage multiple tasks, and know how to sell both a product and an experience.

​Key Responsibilities :

​Leasing & Sales

​Greet, engage, and build rapport with prospective residents during tours and throughout the leasing process

​Present available units and community amenities in an appealing, persuasive, and informative manner

​Effectively communicate the value and benefits of living at Lifestyle Apartments, highlighting features, services, and community lifestyle

​Consistently meet or exceed monthly leasing goals, occupancy targets, and follow-up metrics

​Accurately prepare, process, and review lease applications and documentation in compliance with Fair Housing regulations and company policies

​Follow up with prospects via phone, email, and CRM systems to convert leads into leases

​Marketing & Outreach

​Assist with on-site and digital marketing efforts including social media content, outreach to local employers, and community events

​Maintain accurate and up-to-date listings on platforms such as RentCafe, Zillow, Apartments.com, etc.

​Track traffic and leasing performance using internal reporting tools

​Coordinate move-in logistics, welcome packages, and resident orientations

​Customer Service & Retention

​Provide exceptional service to current and prospective residents through timely communication, issue resolution, and friendly interaction

​Actively participate in resident retention initiatives including renewal efforts, community events, and follow-up surveys

​Assist in coordinating resident satisfaction efforts and address service-related concerns quickly and effectively

​Administrative & Operational Support

​Maintain daily knowledge of apartment availability, pricing, and lease expirations

​Assist with daily property and curb appeal inspections, model upkeep, and cleanliness

​Coordinate closely with the Property Manager and maintenance team to ensure vacant units are market-ready

​Input all prospect, traffic, and lease data into Yardi or CRM platforms in real-time

​Ensure leasing office and tour paths are consistently clean, organized, and welcoming

​Requirements & Qualifications :

​2+ years of customer service or sales experience (leasing, retail, hospitality, or real estate preferred)

​Previous experience in apartment leasing or residential property management strongly preferred

​Strong communication, presentation, and negotiation skills

​High energy, outgoing personality, and professional appearance

​Proficiency with Microsoft Office (Outlook, Excel, Word); Yardi experience is a plus

​Excellent organization and time management skills

​Must be available to work weekends and flexible weekday hours as needed

​Ability to walk the property, show units (including upper floors), and lift up to 25 lbs

​High school diploma or equivalent; college coursework in business or real estate is a plus

​Compensation & Benefits :

​Base Salary : [SALARY HERE] + Commissions

​Health & Dental Insurance

Paid Time Off & Paid Holidays

​Career growth opportunities within a fast-growing property management company

​Supportive, collaborative team culture focused on excellence and resident satisfaction

​Come grow with us at Coves at Columbus! If you're passionate about people, have a knack for sales, and want to thrive in a high-impact, resident-first environment—we want to meet you.

Powered by JazzHR

tby1NhkAPh