Banquets Manager

Location

Fort Lauderdale Hotel

Opening in Fall 2025 Omni Fort Lauderdale will provide South Florida with 120000 square feet of event space new food and beverage options a Natural Spring inspired full-service spa and entertainment pedestrian plaza featuring high-end shopping amphitheater charter boat docking and beautiful promenade. The new iconic landmark offers unforgettable views of the Atlantic paired with unrivalled convenience and intelligently designed meeting spaces. The hotel will be directly connected to the Broward County Convention Center immediately adjacent to Port Everglades cruise terminal and less than two miles from Fort Lauderdale Airport.

Job Description

Be a part of the pre-opening team for theOmni Ft. Lauderdale Hotel!

Opening Fall 2025 the Omni Ft. Lauderdale Hotel is a 29-story hotel located at 1850 Eisenhower Blvd and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites multiple restaurants a vibrant rooftop bar a sprawling pool spa and fitness center. The hotel will also have over 120000 square feet of indoor and outdoor meeting and event space including a grand ballroom junior ballroom 25 breakout rooms and pre-function meeting space with waterfront views.

To ensure proper servicing of all Banquet Functions to include proper set up of meeting and Banquet facilities by communicating effectively through supervisors to associates and handling guests requests on the floor. To support administrative functions of the Banquet Department.

Responsibilities

ESSENTIAL JOB FUNCTIONS :

• Responsible for the daily supervision and direction of the Banquet team.
• Ensure that Four Diamond standards and a consistent level of guest satisfaction are met.
• Sets priorities for all Banquetserver associates; Reviews daily worksheet and assigns specific duties to each BanquetServer.
• Inspects each function room prior to the event to ensure that both the clients needs are fulfilled and the hotel standards are met.
• Ensures appropriate execution of all banquet functions overseeing all functions flow smoothly and trouble free.
• Maintain the cleanliness of the department (back hallway meeting rooms and pre-function space.)
• Responsible for initiating and maintaining contact with each meeting planner (in-house) to ensure that all last-minute requests and changes are provided.
• Meets with Banquets daily to ensure that dress and personal hygiene requirements are met in accordance with department standards.
• Communicate all hotel guest and group information to Banquetassociates on a daily basis.
• Inspects each function room prior to and during breaks to ensure that all requirements reflected on the daily worksheets are met. Specific hotel standards must also be fulfilled.
• Ensures that cleanliness and order of all storage areas is maintained.
• Insures the proper use and storage of all Convention Services equipment. Establish preventative maintenance schedules for same equipment.
• Introduces himself to meeting / convention planner as primary contact while group is in-house.
• Handles and delegates last-minute requests.
• Communicates changes and pertinent information to appropriate departments which includes Convention Services Culinary and Stewarding.
• Communicate effectively with other Banquet Managers Captains and Supervisors passing along pertinent information in a timely manner.
• Initiates appropriate disciplinary action forservers who have committed infractions of the Rules of Conduct as stated in the Omni Hotels Associate Handbook.
• Conducts monthly banquet server meetings.
• Assist with the creation of schedules and monitoring of Humanity.
• Assists with payroll and other procedures / requests required by Finance.
• Assists with associate tracking and reporting ensuring all hotel deadlines are met.
• Responsible for interviewing and selecting new Banquetserver associates.
• Responsible for the successful on-boarding and continuous training of Banquetserver associates.
• Effectively coach counsel and discipline associates as needed.
• Complete and issue performance evaluations as well as provide on-going coaching to Banquetserver associates.
• Attend pertinent hotel and department meetings.
• Maintain a highly motivated and trained staff that continually strives for personalized quality service and the creation of memorable guest experiences.
• Support a positive work environment of employee growth and development interdepartmental teamwork and exceptional customer service.
• Ensure adherence to quality expectations and standards; identify recommend develop and implement new ways to increase organizational efficiency productivity quality safety and / or cost-savings.

Qualifications

QUALIFICATIONS :

ENVIRONMENT & POSITION ANALYSIS :

TOOLS & EQUIPMENT :

Omni Hotels & Resorts is an equal opportunity / AA / Disability / Veteran employer. The EEO is the Law poster and its supplement are available using the following links : EEOC is the Law Posterand the following link is the OFCCPs Pay Transparency Nondiscrimination policy statement

Required Experience :

Manager

Key Skills

Restaurant Experience,Customer Service,Employee Evaluation,Management Experience,Math,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Mentoring,Supervising Experience,Restaurant Management

Employment Type : Unclear

Experience : years

Vacancy : 1