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Bilingual Customer Care Associate – Full Time
Bilingual Customer Care Associate – Full TimeFirst PREMIER Bank/PREMIER Bankcard • Sioux Falls, SD , US
Bilingual Customer Care Associate – Full Time

Bilingual Customer Care Associate – Full Time

First PREMIER Bank / PREMIER Bankcard • Sioux Falls, SD , US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Location :   Sioux Falls, SD

Shift :   Monday - Friday ranging from : am - : am and ending between : pm and : pm. Rotating Saturdays : am - : pm

Job Schedule :   Full-Time

Company :  First PREMIER Bank

About the Role

This role provides customer support to bank customers through telephone, email and messaging and delivers best-in-class customer support as the primary point of contact for inbound customer issues / inquiries.

Job Duties and Responsibilities

  • Interacting with customers in a professional manner
  • Provide best-in-class customer support for online and offline banking

Skills and Qualifications

  • Exhibit a high level of personal ownership
  • Can resolve customer issues and help deepen the customer relationship with First PREMIER Bank
  • Possess mastery of the English language with exceptional verbal and written communication skills
  • Ability to work accountably and focus independently, while still working as part of a team
  • Strong critical thinking abilities, attention to detail, analytical and problem-solving skills
  • Education and / or minimum of year of experience in banking and / or customer relations required

    • Competitive Benefits Package

  • Full medical benefits when working + hours per week
  • Traditional and High Deductible health plan options available
  • FREE dental and vision coverage
  • Generous Paid Time Off plans
  • (k) – dollar-for-dollar match up to % of total compensation
  • Special discounts and offers for events at the Denny Sanford PREMIER Center
  • PREMIER Wellness Program
  • Paid Community Volunteer Hours – PREMIER averages , hours per year
  • Fun Employee Parties

    • Our Culture

  • Emphasis on personal success, respect, health, wellness, fun and giving back
  • Employees are rewarded, valued, and celebrated for hard work
  • Various Career advancement opportunities and growth
  • Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more
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