Customer Service Representative

Job Description

Job Description

Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time . Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in . Apply for the position today by completing the form and completing the assessment.

Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Mon-Fri Schedule

Evenings Off

Hands on Training

Responsibilities

Key responsibilities include handling customer inquiries, providing policy information, processing changes, assisting with claims, resolving issues, and documenting interactions. The role may also involve educating clients on options, identifying sales opportunities, and collaborating with other departments.

Requirements

Previous customer service experience is strongly preferred.

An active insurance license is preferred. If not currently licensed, candidates must obtain licensure within the first 90 days of employment.