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Content Moderator
Content ModeratorDora Factory • San Francisco, California, USA
Content Moderator

Content Moderator

Dora Factory • San Francisco, California, USA
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

About Dora Factory

Dora Factory is a leader in privacy-preserving voting technology. It develops the anonymous MACI (aMACI) protocol and its supporting infrastructure pushing the boundaries of trustless anonymous and autonomous governance technology.

World MACI is the first private decentralized polling platform built on Dora Factorys aMACI protocol. MACI XL enables organizations and global communities to create and manage polling topics and governance rounds.

About the Role

Were seeking a proactive and highly engaged Content Moderator to join our team. You will help moderate and grow polling topics on World MACI the first scalable decentralized private polling platform. Whether your background is in news media comedy / community entertainment or PPE (Philosophy Politics Economics) youll bring energy empathy and strong judgement to live communication with users and moderation of content.

Key Responsibilities

Monitor and review user-generated content across our platforms (forums social channels live chats comments) to ensure alignment with community guidelines and our values.

Actively engage with community members : respond to questions moderate conversations foster positive interactions and intervene when necessary.

Infuse tone humour clarity and credibility into community interactions.

Escalate complex or sensitive issues (harassment harassment patterns collusion) to senior team members and help recommend improvements to our moderation workflows and policies.

Gather insights and feedback from users : monitor patterns pain-points trending topics or user behaviour that informs product community and growth teams.

Collaborate cross-functionally with content growth community and product teams to align moderation strategy community tone and user experience.

Maintain high standards around communication : clear empathetic timely; adapt style to platform and audience (live chat vs forum vs social).

Help maintain safe inclusive and engaging spaces supporting Dora Factorys mission of trustless anonymous autonomous governance.

Required Qualifications

2 years of experience in a content-centric rolemoderation journalism media comedy / community engagement or public-policy outreach.

Background in news organisations comedy or entertainment communities or PPE (philosophy politics economics) work.

Strong written and verbal communication skills; proven ability to talk with users respond live moderate discourse and craft community-facing content.

Comfort with fast-moving online communities user behaviour trends shifting platform norms and high-engagement environments.

Ability to make judgement calls quickly handle conflict or sensitive content with professionalism and escalate as needed.

Demonstrated flair for user-facing communication comfortable being active visible in community spaces and shaping tone of voice.

Tech-savvy with familiarity of social media platforms and digital communities live chat or forums.

Preferred Qualifications

Crypto native.

Experience in Web3 communities and decentralized technology platforms.

Multilingual or region-specific community skills (helpful for global user base).

Experience using moderation tools analytics platforms or community management suites.

Able to operate across flexible hours to cover global time zones.

Send an email with three bullet points describing evidence of your exceptional ability to .

Key Skills

Compliance Management,Information Management,Proofreading,Social Intelligence,Content Quality,Factual Information,Video Packages,Conduct Interviews,Records Management,Creative Content,Editorials,News Stories,Newsgathering,Content Reviews

Employment Type : Full-Time

Department / Functional Area : Sales

Experience : years

Vacancy : 1

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