Senior to Senior Staff Solutions Engineer

Job Description

Job Description

Crusoe's mission is to accelerate the abundance of energy and intelligence. We’re crafting the engine that powers a world where people can create ambitiously with AI — without sacrificing scale, speed, or sustainability.

Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure.

About the Role :

Crusoe Cloud is seeking a Sr. to Senior Staff level Solutions Engineer to work closely with our most strategic enterprise customers deploying AI / ML workloads on Crusoe’s high-performance GPU infrastructure. This is a hands-on, customer-facing role requiring deep technical expertise in Kubernetes, MLOps, and cloud infrastructure.

You’ll guide customers through end-to-end deployment—owning the PoC process, optimizing workloads post-sale, and serving as a critical technical voice between our customers and engineering teams. Ideal candidates are passionate about AI infrastructure, fluent in containerized environments, and confident translating workloads across cloud platforms.

What You'll Be Working On :

Customer Enablement : Lead technical onboarding and deployment of complex AI / ML workloads with strategic enterprise customers—owning the POC through to post-sales optimization.

Kubernetes + MLOps Focus : Architect and deploy ML workloads using Kubernetes-based stacks (e.g., Ray, Kubeflow) Design infrastructure that balances performance, scalability, and efficiency.

Infrastructure-Centric Thinking : Go beyond abstracted services—deploy and optimize AI / ML workloads directly on Crusoe infrastructure. Ensure performance at the container and hardware level.

Cross-Cloud Translation : Help customers migrate and adapt workloads across AWS, Azure, and GCP. Understand and explain the tradeoffs between cloud-native and Crusoe-native approaches.

Technical Storytelling : Conduct workshops, live demos, and solution reviews. Contribute to case studies, solution briefs, and blog posts that highlight real-world customer success.

Voice of the Customer : Relay feedback to internal engineering and product teams to continuously improve Crusoe’s platform based on real-world implementation experience.

What You'll Bring to the Team :

Deep Kubernetes Expertise : 7+ years building and deploying containerized workloads. Experience with Helm, Terraform, Docker, and multi-node orchestration a must.

MLOps Deployment Experience : Demonstrated success deploying ML frameworks (e.g., Ray, MLflow, Airflow) on Kubernetes—especially for inference and model training workflows.

Hands-on Cloud Infrastructure Knowledge : Familiarity with compute, storage, networking, and scaling in AWS, GCP, or Azure. Experience translating workloads across clouds is highly desirable.

Customer-Facing Technical Confidence : Able to navigate stakeholder conversations, gather requirements, lead technical engagements, and support customers in both pre- and post-sales environments.

Strong Linux and CLI Proficiency : Comfortable operating in Linux environments and troubleshooting infrastructure issues via CLI.

Collaborative Energy : Strong communication skills and eagerness to partner cross-functionally with Engineering, Product, and Sales to make customers successful.

Bonus Points

Experience with Ray, Kubeflow, or other distributed ML orchestration platforms

Exposure to Slurm, but with a primary focus on containerized MLOps over traditional HPC

Multi-cloud deployment or migration experience (especially AWS ➝ Crusoe transitions)

Content contributions (tech talks, blogs, public case studies)

Benefits :

Industry competitive pay

Restricted Stock Units in a fast growing, well-funded technology company

Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents

Employer contributions to HSA accounts

Paid Parental Leave

Paid life insurance, short-term and long-term disability

Teladoc

401(k) with a 100% match up to 4% of salary

Generous paid time off and holiday schedule

Cell phone reimbursement

Tuition reimbursement

Subscription to the Calm app

MetLife Legal

Company paid commuter benefit; $300 / month

Compensation Range

Compensation will be paid in the range of $175,000 - $250,000 per year + Bonus. Restricted Stock Units are also included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex / gender, sexual preference / orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.