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ServiceNow Technical Architect
ServiceNow Technical ArchitectAccenture • Mountain View, CA, United States
ServiceNow Technical Architect

ServiceNow Technical Architect

Accenture • Mountain View, CA, United States
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  • [job_card.full_time]
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About Accenture

A global professional services organization, which includes being a vital services partner to the world’s major cloud providers – ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group’s platform‑led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Learn more about ServiceNow at Accenture Here (https : / / www.accenture.com / us-en / services / alliances / servicenow).

You Are

  • As a Technical Architect with the ServiceNow Business Group you are an experienced innovator of new applications in ServiceNow. You can architect system solutions with ServiceNow and describe the solution with ease.
  • You’re willing to roll up your sleeves to develop new solutions for our clients.
  • You are a continuous learner, taking advantage of new learning opportunities. You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
  • You are someone that is process oriented and prefers order over chaos.
  • You are comfortable asking for help from peers and Subject Matter Experts when needed.
  • Strong background working with Enterprise Software companies and / or Consulting companies.

Responsibilities

  • Experienced advisor to the C‑Suite, crafting the best solutions to meet their business needs.
  • Provide leadership oversight on critical ServiceNow programs at Fortune 500 clients.
  • Able to identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress.
  • Drive continuous improvements of our implementation methodology and service offerings based on client experiences.
  • Technical Architects can expect to manage and lead teams of ServiceNow Developers in a technical management and mentorship capacity.
  • Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors / stakeholders in solving governance, program / project management, business process and / or technical problems.
  • As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
  • Travel may be required for this role. The amount of travel will vary from 0 % to 100 % depending on business need and client requirements.

    Requirements

  • Minimum 8 years’ knowledge and experience working with ServiceNow in Development & Technical Architecture capacity.
  • Minimum of 8 years’ experience directly driving IT transformation & strategy planning, preferably in a high‑tech consulting environment.
  • Minimum of 4 years’ leading teams of ServiceNow Developers as a technical manager and mentor, experienced with Agile methodologies like SCRUM, Kanban & Wagile.
  • Minimum of 4 years’ experience implementing & enforcing standards (code reviews & architectural reviews) and ability to demonstrate advanced scripting skills – JavaScript, SQL.
  • At least three ServiceNow certifications (System Admin‑CSA, Application Developer‑CAD and ITSM preferred).
  • Bachelor’s degree or equivalent (minimum 12 years’ work experience). If associate degree, must have minimum 6 years’ work experience.
  • Bonus Points

  • You have database experience.
  • Cloud migration experience.
  • ITIL Certified.
  • Experience integrating ServiceNow with AWS or Azure.
  • Experience building prototypes.
  • Strong interpersonal skills, customer‑centric attitude.
  • Proven team player and team builder.
  • Strong organizational and analytical skills.
  • Familiarity with SaaS deployments and its supporting architecture.
  • A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management.
  • Professional Skill Requirements

  • Excellent communication skills (both written and verbal) with strong presentation and facilitation skills.
  • Proven ability to build, manage and foster a team‑oriented environment.
  • Proven ability to work creatively and analytically in a problem‑solving environment.
  • Desire to work in an information systems environment.
  • Excellent communication (written and oral) and interpersonal skills.
  • Excellent leadership and management skills.
  • Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on‑going basis and there is no fixed deadline to apply.

    Information on benefits is here (https : / / www.accenture.com / us-en / careers / local / total-rewards).

    Role Location Annual Salary Range

  • California : $94,400 to $266,300
  • Cleveland : $87,400 to $213,000
  • Colorado : $94,400 to $230,000
  • District of Columbia : $100,500 to $245,000
  • Illinois : $87,400 to $230,000
  • Maryland : $94,400 to $230,000
  • Massachusetts : $94,400 to $245,000
  • Minnesota : $94,400 to $230,000
  • New York / New Jersey : $87,400 to $266,300
  • Washington : $100,500 to $245,000
  • Requesting an Accommodation

    Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

    If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889‑9009 or send us an email or speak with your recruiter.

    Equal Employment Opportunity Statement

    We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

    For details, view a copy of the Accenture Equal Opportunity Statement (https : / / www.accenture.com / content / dam / accenture / final / accenture-com / document-3 / Accenture-Equal-Employment-Opportunity-Statement.pdf#zoom=50).

    Accenture is an EEO and affirmative action employer of veterans / individuals with disabilities.

    Accenture is committed to providing veteran employment opportunities to our service men and women.

    Other Employment Statements

    Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

    Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

    Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

    The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.

    California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

    Recruiting and Hiring Statement

    Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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