Applications Engineering Manager

We are seeking an experienced and strategic Applications Engineering Manager to lead a high-performing team of solution architects and engineers focused on delivering innovative, reliable, and scalable solutions. This leadership role requires strong technical expertise, people management skills, and a customer-focused mindset to ensure seamless integration of our technologies into client systems and workflows.

The Day to Day:

• Partner with product management, sales, support, and core engineering to define application requirements and customer needs.
• Lead the proposal preparation and contribute to the financial estimate together with Sales and R&D
• Serve as a technical liaison with customers and internal stakeholders, translating business requirements into functional solutions.
• Provide insights and feedback to influence product roadmap and feature development.
• Work directly with clients to understand their environment and recommend integration strategies.
• Support pre-sales activities, proof-of-concepts (POCs), and post-deployment technical troubleshooting as needed.
• Advocate for the voice of the customer within engineering and product roadmap discussions.
• Seen as a respected technical expert for assigned Business line and is expected to work closely with current and prospective customers.
• Lead, mentor, and develop a team of applications engineers, fostering growth in both technical and soft skills.
• Establish clear goals, conduct regular performance reviews, and promote a culture of excellence and accountability.
• Manage application engineering projects from inception to completion, ensuring timely delivery and technical quality.
• Oversee solution design, prototyping, validation, and customer deployment in coordination with product and engineering teams.
• Ensure best practices in pre-sales support, RFQ/RFP support, product demonstrations, product training (internal and external), 2nd tier product technical support, product requirements development and reviews, trade show support, and conference/webinar presentations.

What you bring to Safran:

• Bachelor's degree in computer science, Electrical Engineering, or related field; advanced degree preferred.
• 7+ years of experience in applications engineering, technical solutions, or software engineering.
• 3+ years in a people management or technical leadership role.
• Experience working with international teams and customers exhibiting sensitivity to regional requirements and customs.
• Knowledge of system architecture, integration methodologies, and customer onboarding strategies.
• Proficient in-service offerings, selling and pricing services based on custom needs
• Strong communication and stakeholder management skills.

Preferred

• Experience in industries such as aerospace, position navigation and timing, networking and/or communications.
• Familiarity with tools and technologies such as Python, C/C++, Linux, cloud platforms (AWS/Azure/GCP), and DevOps practices.
• Hand-on experience with ERP systems and CRM tools such as Oracle, SAP, MS Dynamics 365, SFDC, Zendesk and Zoho
• Proven experience working with complex systems in embedded, hardware/software, or enterprise environments.