Veterinary Receptionist / CSR (Part-Time)

CORTARO FARMS PET HOSPITAL is looking for a highly motivated customer service representative with strong computer and phone skills, a passion for people and animals, the ability to multitask, strong communication skills, and basic veterinary knowledge. A positive attitude and the ability to work well under pressure in a busy environment are necessary.

Position Overview :

The Receptionist supports and adds value to an efficient organization dedicated to quality care and exceptional service. You will perform a variety of clerical and customer service work to support the hospital and clients during often high-stress situations.

Tasks include :

• Coordinate the flow of pets and owners in the lobby; alleviate owners' distress caused by long waits, scheduling glitches, and other issues.
• Perform cashiering duties, including processing refunds, returns, and credits as needed.
• Responds to inquiries about the range of services the practice provides and the species it treats, referring to the appropriate department or staff member as needed.
• Input data to practice management software (Avimark) to check pets in, make simple account postings, and compile data for various reports.
• Coordinate and schedule appointments, providing clients with appointment reminders and special instructions, and call clients whose pets have overdue treatments.
• Respond to client emails, type and edit various correspondence, and process incoming and outgoing faxes.
• Knowledge of basic veterinary medicine terminology.
• Familiar with retail products, medications, vaccinations, routine testing, and heartworm and flea preventatives, and can confidently discuss with clients.
• Utilize Windows-based computer systems, email, web search, and other essential skills to use software effectively.

Minimum Qualifications / Requirements :

The schedule is 2 days / week and every Saturday. 18-23 hours / week .

If you are experienced, energetic, responsible, and looking for a rewarding opportunity, respond to this posting today. No phone calls please.

Apply online through PetVetCareers.com

Pay Range

$17-$18 USD

At PetVet Care Centers, we're committed to a Culture of Care - for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals , including 1700+ veterinarians , we offer a unique blend of local leadership and national support that helps our hospitals thrive.

Our model is built on partnership, collaboration, and local medical autonomy , empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

You care for pets. We care for you.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin / ancestry, physical / mental disabilities, military status or any other basis prohibited by law. EOE, M / F / D / V

PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.