Onboarding ManagerVirtualVocations • Akron, Ohio, United States
Onboarding Manager
VirtualVocations • Akron, Ohio, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Strategic Onboarding Manager to enhance customer onboarding experiences and drive adoption of core products.
Key Responsibilities
Lead structured onboarding sessions and coordinate implementation with IT teams
Develop standardized onboarding playbooks and self-service resources for customers
Track success metrics including onboarding completion rates and customer satisfaction
Required Qualifications
3+ years of experience in customer onboarding, implementation, or customer success roles
Experience with SaaS platforms and enterprise software deployments
Demonstrated ability to manage complex deployments effectively
Background in change management or organizational transformation
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Onboarding Manager • Akron, Ohio, United States
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