Operations Analyst - Remote (CST or EST)

Operations Analyst

Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that's making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other's truest selves.

We understand that pursuing a new job is a big deal. Maybe you're afraid you won't fit in. Well, here's the good news. For us, the days of "fit in to get in" are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.

Must be eligible to work in the United States without the need for work visa or residency sponsorship.

Summary

The Operations Analyst will report to the Project Portfolio Analyst providing complex operations, project management, and administrative support for our key tools used by M&A, Project Management, and other departments under Operations. Key responsibilities include but are not limited to modular building, reporting and analysis, process improvement, managing cross functional communications, and change management in our respective tools.

Essential Duties and Responsibilities

Support the development and implementation of changes to department processes based on the thorough review and analysis of our current policies, resources, operations, processes, and procedures.

Collaborate with cross functional teams to analyze diligence requirements and identify opportunities for improvement.

Work with key stakeholders, subject matter experts, and user groups to develop and execute project work.

Record and distribute meeting notes, prioritize resulting projects, identifying, and tracking action items, and capturing decisions from project meetings.

Develop, maintain, and improve key executive dashboards and key performance indicators that drive optimal diligence and integration success.

Create and update various technical documentation and process maps as needed.

Maintain training materials, Standard Operating Procedures (SOP), and departmental reporting.

Manage workflow automation and project management system enhancements.

Develops recommendations to solve problems and issues related to business operations and communicates with other departments, as necessary.

Other duties and projects as assigned by management.

Qualifications, Skills and Requirements

Must be passionate about your work, detail-oriented, and analytical with the ability to escalate problems and roadblocks as needed.

Be highly successful in a collaborative, hands-on environment.

Ability to prioritize workload and self-manage projects, handle various tasks, and productivity demands while maintaining a positive, controlled, professional presence.

Strong interpersonal, verbal, and written communication skills.

Ability to interact effectively with people across various responsibility and authority levels.

Experience managing multiple competing projects, tracking progress, and timely completing tasks.

Demonstrate proactive approaches to problem solving, with strong decision-making capability.

Proficiency in Microsoft Office and ability to quickly master internal technology platforms.

Dependable, flexible, and committed to continuous improvement.

Education, Training and Experience

Two or more years of project management, analytics, or operational experience.

4-year college degree (preferred) or relevant work experience.

Experience with Smartsheet is a plus.

The typical base pay range for this role nationwide is $55,000 to $65,000 per year. Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and / or annual bonus based on your individual performance and / or the company's performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their : veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, "protected characteristics"). A copy of the Federal EEO poster is linked here.

Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant :

City and County of San Francisco

City of Los Angeles

County of Los Angeles

Employment decisions shall comply with all other applicable federal, state and city / county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or 'ban the box'] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.

In short, we believe in hiring the most qualified applicant for the position, regardless of background.

If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.

OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.