Order Desk Customer Service

Order Desk / Customer Service & Administrative Assistant

Location: Carrollton TX
Schedule: MondayFriday 8:00 AM 5:00 PM
Pay: $20/hr
Bilingual preferred QuickBooks & Excel required

Job Summary

We are seeking a reliable detail-oriented and customer-focused Order Desk / Customer Service & Administrative Assistant to support customers and internal teams throughout the order process. This role is responsible for customer communication order entry coordination with sales and warehouse teams and general office administrative support.

Key Responsibilities

• Assist customers via phone email and in person

• Enter and manage sales orders and price quotes

• Coordinate with Sales Accounting and Warehouse teams

• Process returns and RMAs

• Maintain office and warehouse supplies

• Assist the Branch Manager with scheduling and daily office functions

Qualifications

• 2 years of customer service experience preferred

• 3 years of administrative experience preferred

• Strong communication organization and multitasking skills

• Proficient in Microsoft Office (Excel) and Google Workspace (Gmail Calendar)

• QuickBooks experience a plus

• Typing speed: 45 WPM

Work Environment

Office-based position; primarily seated with occasional lifting (up to 10 lbs).

Send Resume: