Technical Support EngineerNetApp • San Francisco, CA, US
Technical Support Engineer
NetApp • San Francisco, CA, US
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Hands-on experience with networking protocols and storage technologies (e.g., NFS, CIFS, SAN, iSCSI, TCP / IP, RAID) Proven experience with NetApp Storage Systems (ONTAP 9 AFF / ASA / FAS, E-Series) and associated management tools Familiarity with ancillary technologies such as DNS, NIS, and Active Directory Expertise in performance troubleshooting across various environments and enterprise applications Experience with virtualization (VMware, Hyper-V, Citrix) and cloud solutions Ability to collaborate effectively with internal teams and engineering to resolve challenging support issues and drive technical strategy
Title : Technical Support Engineer
Location :
Cork, Munster, IE, T12 H682
Requisition ID : 130426
Job Summary
Join our dynamic team as a Technical Support Engineer and dive into the exciting world of diagnosing, troubleshooting, and resolving complex issues with NetApp products. As a key player, you will be at the forefront of tackling hardware, software, and multi-system challenges, ensuring seamless operations for our customers
Your role will involve not just fixing problems but innovating solutions, proactively identifying issues, and delivering top-notch customer service. If you thrive in a fast-paced environment and love unraveling technical puzzles, this role is tailor-made for you!
Job Requirements
- A minimum of 2 years of technical support experience
- Proven ability in creative problem-solving and learning new technologies
- trong interpersonal skills and fluency in English plus one of the following : Spanish, Italian, French, or German
Your Profile
Job Segment : Technical Support, Technical Support Engineer, Cloud, ERP, Virtualization, Technology, Engineering
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