Bank Operations Analyst

Required Education:
• High School Diploma or GED and seven (7) years of related experience Or Bachelor's degree in a related field and three (3) years of related experience

Required experience/skills:
• Experience of banking operations
• Ability to research, analyze data, and derive facts
• Ability to work under pressure and meet deadlines
• Analytical and problem-solving skills
• Excellent organizational skills
• Knowledge of business intelligence (BI) tools
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
• Strong written and verbal communication skills

Overview:
The Enterprise Operations Analyst administers defined procedures, prepares and analyzes reports, and works on projects with an emphasis on process improvement. An Analyst at this level analyzes business issues, makes recommendations to maximize operational efficiency and quality, and ensures compliance standards are adhered to.

Job Duties:
Analyzes and interprets data to identify trends and opportunities for process improvement
Works with managers to apply data to business goals and analytical requirements, which may include capacity planning, volume forecasting and unit costing
Contributes to work flow or process change and redesign, and has a strong basic understanding of the specific product or process
Creates and maintains policies, procedures and/or training materials to maximize efficiency and customer service
May define user requirements and assist with user acceptance testing
May manage small projects and/or contribute to task forces or project teams
May also be accountable for regular reporting or process administration as owner
Works under limited to moderate supervision to analyze and solve moderately complex operational, systems-related, and/or customer issues

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**