About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com.
Position Summary:
The Repair Buyer ensures that JSSI Parts & Leasing has adequate stock to support customers and meet revenue objectives, as well as making sure that parts are repaired at the right cost to meet margin targets.
Essential Duties and Responsibilities:
- Delivery:
- Review JPL stock to identify parts to send out for repair, based on quoting/sales history and repair availability.
- Create and release repair orders
- Track stock levels of critical parts and expedite repairs as required.
- Track open repair orders and follow up for expedited delivery.
- Sourcing:
- Become an expert on repair sources for business aviation airframe, engine, and APU components by developing relationships within the industry and attending trade shows
- Identify new repair sources to perform repairs at the desired turn-around time (TAT) and cost.
- Send out requests for quote (RFQs) to potential sources.
- Review quotes for cost savings opportunities.
- Identify where JPL can procure piece parts at a lower price.
- Negotiate individual and long-term repair pricing.
- Warranty:
- Confirm any return requests from JPL customers are within vendor warranty.
- Send out failed units for warranty repairs and follow through for warranty adjudication.
- Bill Backs:
- Review all vendor quotes vs. the exchange pricing to customer to determine which items/costs need to be billed back per JPL’s exchange agreements.
- Work with customer facing team to bill back appropriate costs in a timely manner.
- Provide regular updates to internal sales and product line teams.
- Establish supplier performance metrics for turn time and cost, monitor performance and evaluate suppliers on a regularly scheduled basis.
- Issue and coordinate piece parts to repair orders.
Desired Credentials:
- Bachelor’s Degree in Aviation Management or related experience preferred
- Experience managing Aviation repair vendors.
- Exceptional attention to detail and accuracy.
- Strong analytical and problem-solving skills.
- Excellent communication skills to interact with employees, management, and vendors.
- Organizational skills to manage multiple deadlines.
At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent.
For this role, the annual base pay generally ranges from $60,000 to $70,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role.
Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website.
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.