System Engineer L3 (Managed Service Provider) - Hybrid WFH (Brooklyn)Bowman Williams • Brooklyn, NY, United States

System Engineer L3 (Managed Service Provider) - Hybrid WFH (Brooklyn)

Bowman Williams • Brooklyn, NY, United States

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System Engineer L3 (Managed Service Provider)

Location : Brooklyn, NY (50% remote)
Salary : $90K - $115K base + bonuses
Industry : MSP / Cloud & Managed Services

Work Breakdown : 🏠 50% Remote

🏢 40% In-Office (Oceanside HQ)

🛠 10% On-Site in Brooklyn (mileage reimbursed)

About the MSP :

This niche MSP cornered the market in their vertical and is now expanding - they are looking for hands-on technical skills and leadership to help scale their service offerings. With a stronghold in providing IT Cloud, Security, Managed Services, theyre aggressively growing revenue and investing back into the business with multiple bonuses and leadership opportunities in the first 12 months.

This MSP is extending job offers outlining multiple bonuses in the first year and outlines a path for promotions into a leadership role as they expand their footprint and build the team.

This is a rare chance to join a high-growth, highly profitable MSP with a path to leadership while working in a well-resourced, client-focused environment.

Role Overview :

Were seeking a Systems & Project Engineer (Level 3) who will own IT support and deployments. This is a 50 / 50 mix of projects and support, with the opportunity to move into a Service Manager / Team Lead role within 612 months. You will be the hands-on technical lead for this client, driving deployments, resolving escalations, and working with remote Tier 2 / 3 engineers to ensure a seamless IT operation across multiple sites.

Responsibilities :

Windows / Microsoft 365 environments

Light networking : FortiGate firewalls / routers, VPNs, UniFi-style switches and APs

Partner with remote Tier 2 / 3 engineers to coordinate tasks and ensure timely updates

Build a relationship with the client; keep a pulse on their IT roadmap and identify areas to improve support

Maintain clear documentation and follow internal standards

Assist in operational scaling for new offices as the company expands in Southwest Florida

Qualifications :

MSP experience required.

Microsoft 365, Windows Server, and cloud-based environments

Networking fundamentals, firewalls, VPNs, switches / APs

Hardware deployments (Dell servers, desktops, laptops)

Level 23 technical skillset with project and support experience

Compensation & Benefits :

Base Salary : $90K - $115K + bonuses

Medical & Dental (BCBS)

401(k) match : 100% on first 3%, 50% on 35%

Generous PTO, 9 holidays, sick days

Company cell phone and client-connect app

Perks : Fast-track to Service Manager / Team Lead with company investing in your growth

Why Join :

Work for a dominant, high-growth MSP in a niche vertical with market leadership

Hands-on role with 50 / 50 split of projects and support

Leadership path within 612 months

Competitive pay, bonuses, and strong benefits package

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